Recent content by blueyedsamurai

I installed the new printer after the update with the latest drivers, the thing is you can see the printer everywhere else just not in printers and devices. I tried accessing devices from the app menu as well as control panel but there was nothing different.

They are usually on 24/7 but even the old printers that were still listed are gone as well. I've tried restarting and completely shutting down and it hasn't fixed the issue.

One my machines recently updated to windows 8.1 and now the all the printers and possibly other devices are no longer shown in devices and printers. The printer works fine and I can see all the printers if I go into device manager or look at printers in notepad or word. I seen a few fixes...

I have an Asus AIO and I want to put in another 4GB of ram. I've tried searching online but I cant seem to find anything relating to opening one up. I know what type of ram they need and how many slots they have but I'm kind of in the dark on how to open one without breaking it.

One of my PCs is running outlook 2010 and for some reason some (not all) pdfs are getting this error: This file cannot be previewed because of an error with the following previewer PDF Preview Handler I tried to just save them to desktop rather than viewing them in outlook but then I get this...

Yeh I dont know to much about what happened she just told me it got stolen and when she got it back it had that password on it. She had allot of work related files on it that was her main concern so if I cant unlock it at least I can get her documents back.

Thanks I'll try it, so its similar to resetting cmos on a tower by touching the two pins at the same time?

Would Asus be able to provide a master password to bypass it? And yes the laptop was stolen and then recovered by police, its not actually mine but a relatives I thought I would try to help them out

Does it involve soldering? I should still be able to get the data from the HDD though?

So I cant even get a button prompt as it goes quickly to a blue box asking for a password, I thought the HDD may of been locked but I took it out and I still get the password prompt. I tried pressing f2, esc , ect to see if I could get into the boot menu to load hirens but I cant even do that...

I used this guide to stop hibernation Disable Hibernate On Your SSD For Warranty PurposesI've also gone in and stopped it from sleeping. The main machine doesn't get used by anyone its just sitting there as a server with ACT The network was setup by an IT guy its just the act system was set up...

No the guy who set up act on all the computers and networked it was an ACT! employee not an IT guy. I haven't actually looked to see if the network adapter has save power option ticked in power management but I did go into power options and select high performance and made sure it was set to...

I guess I could try its just I spoke to the guy who set up my act software and he told me that perticular error has something to do with the computer and not ACT! so thats why I asked here. I'll ask them and see if they say the same thing.

I have a windows 8 machine that no one uses it just gets used as a networked machine that hosts a CRM program called ACT! ACT is installed on other windows 8 machines and they are having sync issues which happen maybe 8 to 10 times a day, I called act and they are saying its got nothing to do...