Windows 10 Upgrade Nightmare

CollieJim

New Member
Messages
8
Several months ago I upgraded my 8.1 system to Windows 10. No problems. Then due to software I needed that was not ready for Windows 10, and some malware, I restored to factory.

Last month I decided to upgrade again. I expected a 3GB download. After 6GB, including a window that indicated progress downloading 2887.7MB, Windows was still downloading at the rate of 200MB/hour.

A window appeared with a "Restart and Install" button. I clicked on it and got a "Download starting" message! Is it starting over? What - is - going - on? I do not have sufficient data quota to support this.

I reset to factory again and disabled updates.
I visited www.microsoft.com/en-au/software-download/Windows10 and clicked Upgrade Now.
This time at least I got a progress window telling me that Windows 10 was being downloaded.
However after reaching 82% the laptop entered Sleep mode.
I pushed the power button. After several minutes I got the Windows 8.1 login screen. I logged in.
There is now no indication of what is happening, but the download continues. Usually at 0.5Mbps but for a while it was up to 6.0Mbps.

The download size is now up to 4GB. I can't take much more of this.

I'm thinking my only alternative is to buy a retail copy. At least then I can move it to another machine if needed.
 

My Computer

System One

  • OS
    8.1
    Computer type
    Laptop
Just a suggestion. Whenever I download a large file I turn off hibernate and set sleep mode to "never". That way no matter how long it takes, it will not be interrupted. After the download is complete, you can turn them back on. Write down the sleep setting before you change them so you know what they are when you change them back.

Another thing is to make sure the power supply is plugged into your laptop.

I believe the Windows 10 download link is good for 24 hours. If it's that slow, I would cancel it and wait 24 hours. Then start the download again. Hopefully it will be faster this time.
 

My Computer

System One

  • OS
    Windows 8 Pro
0.2Mbps - 0.5Mbps is all the faster Microsoft wants to send.
The network activity has stopped now for nearly an hour, but nothing appears to be happening. CPU activity is sitting on 2%. It looks like it's lost the plot again. There are no buttons or icons to click, no hidden windows.
 

My Computer

System One

  • OS
    8.1
    Computer type
    Laptop
Try downloading Windows 10 from here. It is Microsoft's website so you know it's safe, Hopefully you will have better luck with it.
 

My Computer

System One

  • OS
    Windows 8 Pro
I always use the MS windows 10 media creation tool to install or upgrade to Win 10. You can use it to create an install disk or USB thumb drive. Works much better than doing an on-line upgrade.
 

My Computer

System One

  • OS
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built i7-8700K, Hp Envy x360 EVO Laptop, MS Surface Pro 7
    CPU
    3.7Ghz Core i7-8700K, 11th Gen Core i7-1165G7 4.7Ghz, 10th Gen Core™ i5-1035G4 1.1Ghz
    Motherboard
    ASUS TUF Z370-Pro Gaming, HP, MS
    Memory
    16G, 8G, 8G
    Graphics Card(s)
    AMD Radeon RX580, Intel Iris X Graphics, Intel Iris Plus Graphics G4
    Sound Card
    ATI High Definition Audio (Built-in to mobo)
    Monitor(s) Displays
    Dual Samsung U32J59 32 inch monitors, 13.3" display, 12.3" display
    Screen Resolution
    3840x2160 (Desktop), 1920x1080 (laptop), 2736x1824 Pro 7
    Hard Drives
    500GB ssd boot drive with 2 & 10TB Data (Desktop), 512GB ssd (laptop), 128GB SSD (tablet)
    PSU
    Corsair CX 750M
    Case
    Antec 100
    Cooling
    Coolermaster CM 212+
    Keyboard
    IBM Model M - used continuously since 1986
    Mouse
    Microsoft IntelliMouse
    Internet Speed
    665Mbps/15Mbps down/up
    Browser
    FireFox, MS Edge
    Antivirus
    Defender on all
    Other Info
    Retired in 2015 after working in the tech industry for 41 years. First 10 years as a Technician, the rest as a programmer/software engineer. After 1 year of retirement, I was bored so went back to work as a Robotic Process Automation Consultant. Retired for 3rd (and final) time in 2019.
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