Need Help!!!

hopeavery1154

New Member
Messages
1
I recently bought a laptop from a friend of a friend..it has windows 8,1 pro on it.. but when i got it home and turned it on it says that windows is not activated....it ask for a key ..well nnedless to say the friend of the friend i bought it from don't know nothing .i was told to download the new windows 10 and that would fix the problem but it ask for a key as well...so i dont know what to do..

Some one please help me
email me or post here hopeavery1154@gmail.com
 

My Computer

System One

  • OS
    windows 8.1 pro
Sounds like the computer came with Home or Core and the friend of a friend updated it to Pro but does not have a valid key for it. You can't upgrade to Windows 10 until the current installation is activated, which you can't do because you don't have a valid key.

The following will show us what the laptop came with.

Download and run ShowkeyPlus

Capture image and post here. Should look something like this.

Showkeyplus.jpg

Make sure to hide the installation keys before posting the image here.

You should be able to download the correct Windows 8 or 8.1 ISO and clean install it
Windows 8 and Windows 8.1 ISO - Download or Create

or use the built in recovery partition to restore the computer to it's factory new state. Please fill out your System Specs so we know what hardware you have.

See here: How to See Your System Specs with "System Info"

Edit: Just found out if you click on the keys in the ShowkeyPlus window, they are hidden by asterisks (*****) except for the last set.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
Back
Top