markggriffiths
New Member
- Messages
- 7
Hi there,
I have recently installed Windows 8 Pro onto a newly installed hard drive as my previous HDD broke but its asking me for the product key before it will update to Windows 10. I have a Toshiba Laptop which came with Windows 7, and is a Windows 7 product key installed in the OEM, i upgraded to windows 8 when it first came out.
I do not have the confirmation email i received when i upgraded and nor do i remember my email address i used at the time.
Can anyone help with what i can do to resolve this issue or will i need to revert back and install Windows 7 using the key printed on the underneath of the laptop/OEM, and upgrade to Windows 10 that way?, will that allow me to upgrade to Windows 10?
Also where can i get a download of Windows 7 Home Prem OA, im not sure what the prem OA means but that is what it states on the sticker on the underneath of the laptop.
Please help asap.
Kind Regards
Mark
I have recently installed Windows 8 Pro onto a newly installed hard drive as my previous HDD broke but its asking me for the product key before it will update to Windows 10. I have a Toshiba Laptop which came with Windows 7, and is a Windows 7 product key installed in the OEM, i upgraded to windows 8 when it first came out.
I do not have the confirmation email i received when i upgraded and nor do i remember my email address i used at the time.
Can anyone help with what i can do to resolve this issue or will i need to revert back and install Windows 7 using the key printed on the underneath of the laptop/OEM, and upgrade to Windows 10 that way?, will that allow me to upgrade to Windows 10?
Also where can i get a download of Windows 7 Home Prem OA, im not sure what the prem OA means but that is what it states on the sticker on the underneath of the laptop.
Please help asap.
Kind Regards
Mark
My Computer
System One
-
- OS
- Windows 8.1