Solved Resetting Windows 8.1 Leads To Loop Which Can't Be Fixed

RashadF

New Member
Messages
9
So basically I would like to start off by saying I messed up bad and I don't think this is fixable. I wanted to reset my computer on windows 8.1 and it said insert a windows media key so I did and it started to reset at first fine then I decided I no longer needed the disc so I ejected the disc whilst it was resetting. After that I tried booting it back and it said, diagnosing your PC, starting repairs after this It would load a screen which says 'Automatic Repair couldn't repair your PC' 'Log filr D:\Windows\System32\Logfiles\Srt\SrtTrail.txt', from here I'm given the option to go into advanced options and reset again this time round when I insert the disc it says it is not valid. I tried booting up from the disc and its telling me to reinstall windows and type the windows 8 key but I don't have one my computer came pre set with windows 8 installed and a disc, so I cancelled out of the install and clicked 'repair your computer' again it gives me the option to reset I click reset and i'm given another error which says 'unable to reset your PC. A required drive partition is missing'.

My friend recommended me to post my issue on here for a solution however I really hope I don't have to buy another windows 8 key because at the moment I don't have a job and need my computer working I have no clue what to do and I'm very worried if this will ever be fixed.

Thanks in advance!
 
Last edited:

My Computer

System One

  • OS
    8.1
my computer came pre set with windows 8 installed

How to download and clean install Windows 8.1 if you have an OEM computer with UEFI firmware (BIOS) embedded Windows 8/8.1 product key. -> link
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Intel Core i5-3230M
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender, standard user account
    Other Info
    UEFI firmware (BIOS) embedded Windows 8 product key.
How to download and clean install Windows 8.1 if you don't have an OEM computer that came with Windows 8/8.1 preinstalled. -> link

NOTE!

Do not delete the partitions on your hard drive, if you have important files on your hard drive and you will not be able to backup your important files.

- Select the partition on which Windows is installed (see screenshot below).
- Click on the "Next" button.



- You will receive the following message (see screenshot below): If the partition you've chosen contains files from a previous Windows installation, these files and folders will be moved to a folder named Windows.old. You'll be able to access Windows.old, but you won't be able to use your previous version of Windows.

- Click on the "OK" button.
- The installation of Windows will begin.



Be sure to copy any files that you may want out of the Windows.old folder before you delete it.

Windows.old Folder - Delete in Windows 8
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Intel Core i5-3230M
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender, standard user account
    Other Info
    UEFI firmware (BIOS) embedded Windows 8 product key.
I have no product key, when I bought the computer they did not send me a product key will that effect anything?
 

My Computer

System One

  • OS
    8.1
The installation does not succeed, if you do not have a product key.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Intel Core i5-3230M
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender, standard user account
    Other Info
    UEFI firmware (BIOS) embedded Windows 8 product key.

My Computer

System One

  • OS
    Windows 8.1 Pro MC
    Computer type
    Laptop
    System Manufacturer/Model
    Asus G75VW / Z97 Pro
    CPU
    Intel Core i7-3610QM / I7-4790K
    Motherboard
    Z97 Pro
    Memory
    16 GB Hyundai HTM315156CFR8C-PB PC3-12800
    Graphics Card(s)
    nVIDIA GeForce GTX 670M (GF114M)
    Sound Card
    VIA 6.0.10.1600
    Screen Resolution
    1080
    Hard Drives
    Samsung 850 Pro 256, Samsung 850 Pro 1TB
    Internet Speed
    30 down 3 up
    Browser
    Explorer 11
    Antivirus
    NIS and Malwarebytes
my computer came pre set with windows 8 installed and a disc

Usually the product key is on the box that came with the DVD.

photo__1_-3.jpg
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Intel Core i5-3230M
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender, standard user account
    Other Info
    UEFI firmware (BIOS) embedded Windows 8 product key.
Thank you for you help, I called up the company of which made my computer they told me where to find the licence key I followed your steps and have resolved the issue.
 

My Computer

System One

  • OS
    8.1
You are welcome. :)
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Intel Core i5-3230M
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender, standard user account
    Other Info
    UEFI firmware (BIOS) embedded Windows 8 product key.
Back
Top