Windows 8 and 8.1 Forums

8.0 to 8.1 update fails at restart shutting down machine

  1. #1

    8.0 to 8.1 update fails at restart shutting down machine

    I've tried twice now...

    i used the update assistant and it verifies all is well except for a Bluetooth driver which it says to re-install after the update...

    all updates that are available have been installed...

    i currently have very limited web access so it makes everything difficult...

    i open the store and click on the free update... All proceeds well and it completes waiting to restart.

    beginning the restart all seems well as it continues doing things then shuts the machine diwn... Manually restarting the machine only to finally show 8.1 install could not be done... Then it does a restore back to 8.0

    it has done this twice... What might I do?



      My System SpecsSystem Spec

  2. #2

    I'm surprised this hasn't been responded to. But, give it a chance.

      My System SpecsSystem Spec

  3. #3

    Trying to Sith things out
    Bamberg Germany
    Posts : 2,179
    Windows 10 Pro 64 bit

    Try downloading the windows 8.1 install media
    Tutorial: How to Create or Download a Windows 8 and Windows 8.1 ISO

    Then upgrade to 8.1
    Tutorial use option two when you have ISO: How to Update to Windows 8.1 from Windows 8

    To do a Clean Install
    Tutorial: How to Do a Clean Install of Windows 8 or Windows 8.1

    If you have any question on these tutorials, please ask/post there.
      My System SpecsSystem Spec

  4. #4

    You might want to install that Bluetooth driver and wi-fi driver for 8.1 I remember with Asus G notebooks we were advised to install these driver before attempting the upgrade. This is just a shot in the dark hope it works for you.
      My System SpecsSystem Spec

8.0 to 8.1 update fails at restart shutting down machine

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