So, I have just bought a Windows 8.1 Key and I have tried to install it via the updater not fresh install. The issue I am having is that it keeps saying...
"We can't connect right now
Check your internet connection and try again"
Things attempted to solve the issue:
1. I have restarted my router and my PC and hasn't made a difference.
2. I have looked on the internet mainly forums and YouTube but I can't find a fix.
P.S. I was not sent 2 keys only 1 For 8.1 so I don't know if that will make a difference
.
Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
Motherboard
Gigabyte GA-X99-UD3
Memory
G.Skill 16GB Quad Channel DDR4-2400MHZ
Graphics Card(s)
EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
Sound Card
Creative Sound Blaster ZxR 5.1
Monitor(s) Displays
ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
Screen Resolution
1920x1200 16:10
Hard Drives
SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
PSU
EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
Case
AZZA Cosmas Black Gaming Case
Cooling
Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
Keyboard
Logitech K800 Illumiated Wireless Keyboard
Mouse
Logitech M570 Wireless Trackball
Internet Speed
84mbps /94mbps
Browser
Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
Antivirus
Norton Security 2015
Other Info
Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system
I am running Windows 7 not Windows 8 and they only sent me 1 key for Windows 8.1 .
I am trying to download the .iso from the Media creator but it get stuck at 76% then says that the download has failed.
(I didnt scroll down for the Windows 7 to 8.1 update that why I posted what I did sorry)
Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
Motherboard
Gigabyte GA-X99-UD3
Memory
G.Skill 16GB Quad Channel DDR4-2400MHZ
Graphics Card(s)
EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
Sound Card
Creative Sound Blaster ZxR 5.1
Monitor(s) Displays
ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
Screen Resolution
1920x1200 16:10
Hard Drives
SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
PSU
EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
Case
AZZA Cosmas Black Gaming Case
Cooling
Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
Keyboard
Logitech K800 Illumiated Wireless Keyboard
Mouse
Logitech M570 Wireless Trackball
Internet Speed
84mbps /94mbps
Browser
Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
Antivirus
Norton Security 2015
Other Info
Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system
Could be an issue with there server or you connection at the time, all i can think is try again, look at other tutorials above.
Did you try Upgrade assistant to check the system ?
Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
Motherboard
Gigabyte GA-X99-UD3
Memory
G.Skill 16GB Quad Channel DDR4-2400MHZ
Graphics Card(s)
EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
Sound Card
Creative Sound Blaster ZxR 5.1
Monitor(s) Displays
ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
Screen Resolution
1920x1200 16:10
Hard Drives
SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
PSU
EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
Case
AZZA Cosmas Black Gaming Case
Cooling
Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
Keyboard
Logitech K800 Illumiated Wireless Keyboard
Mouse
Logitech M570 Wireless Trackball
Internet Speed
84mbps /94mbps
Browser
Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
Antivirus
Norton Security 2015
Other Info
Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system