Today I tried again to access a CD(to install software). [I keep trying after every restart] The drive is in 'this PC menu'. When I try to access(R clk/dble clk) the Drive the menu still freezes, after a while it it clears but does nothing(sometimes says [not responding]. Once when I tried to close the window it went to blue screen(as above), but after a couple minutes returned to stable condition. This is so annoying, frustrating and time consuming. Can someone please help?