Solved Win 8.1 Blackscreen

Maun00

New Member
Messages
6
Auto-boot from uefi (Edit3)

hey,
my friend got Dell Vostro 2521 laptop and it was running windows 8 64 bit (corrected, sorry)
its graphic card is Intel HD Graphics 4000
what happened is we clean installed the windows (8.1 64bit version) and all good till (finished copying files) and after that it restarts and shows a black screen (all the screen is blacked no logo or cursor loading)
i've tried:
loading defaults of bios
automatic repair
reinstall again
tried opening device manager like this thread and what happened is:
used this command " bcdedit /set {default} safeboot minimal " like this picture
46807d1405102714-device-manager-open-during-installation-windows-8-a-device_manager-2.jpg


and restarted it didn't work
been like this for 2 days
Edit (1) : Googled for 3 hours of reading and trying and no good :cry:
shall i get back to windows 7 ? i hope i can find and answer beside changing windows as i doesn't have access to another computer except friends :rolleyes:
Edit (2) : can't backup it would take an effort and there's no problem with the windows itself, beside i don't think formating would help


Edit (3) :


the problem was that the setup from usb was uefi and it was booting from harddive and i have to change to boot from windows every startup
like this:
56879-win-8-1-blackscreen-img-20150122-wa0009.jpg

So now the problem is that i can't boot automatically
can't find uefi in bios
uefi firmware from advanced opens the same menu (Enter setup)
can't find in bios an option change to uefi
all i the system was win8 32bit and i used WinSetupFromUsb to make the flash bootable
then used partition wizard to resize the partition then faced the problem "Windows 8 cannot be installed to this drive" and i don't remember if it was GPT or MBR

Edit (4) :

The problem solved by updating the bios from a08 to a13 and changed to UEFI boot on boot settings (it wasn't there in a08 bios)
attachment.php
 
Last edited:

My Computer

System One

  • OS
    Win 8 32bit
    Computer type
    PC/Desktop
Where you get the windows 8.1 software? you can download 8.1 from the link in my sig below, re-run setup - delete every partition and allow setup to continue.. let us know how you make out..
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
Where you get the windows 8.1 software? you can download 8.1 from the link in my sig below, re-run setup - delete every partition and allow setup to continue.. let us know how you make out..

the installition works well i tried it with 2 other friends and the black screen is a common problem as i saw an thread "Intel HD 4000 don't upgrade to win 8.1"
Edit (1): i have seen other people with problems but they installed the windows :(
 

My Computer

System One

  • OS
    Win 8 32bit
    Computer type
    PC/Desktop
Interesting goggle search.. the old driver does not work , nor does the new one..
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
Don't know how you did it, you have bios set to legacy mode, and have 32bit (x86) software - both of which are correct..

But you have UEFI -GPT Partitions... Which is not correct for that setup..

-------------------------------------------------------------------------------------------
Try selecting windows boot manager as your first boot option..
-------------------------------------------------------------------------------------------
Change Boot Mode Setting - UEFI and install x64 software on GPT Partitions

Change Boot Mode Setting - legacy and install x86 software on MBR Partitions
-------------------------------------------------------------------------------------------

Basically insert your setup media, remove every partition from partition screen until there is none, then allow setup to use that empty space, follow the prompts and that will fix the problem
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
Don't know how you did it, you have bios set to legacy mode, and have 32bit (x86) software - both of which are correct..

But you have UEFI -GPT Partitions... Which is not correct for that setup..

-------------------------------------------------------------------------------------------
Try selecting windows boot manager as your first boot option..
-------------------------------------------------------------------------------------------
Change Boot Mode Setting - UEFI and install x64 software on GPT Partitions

Change Boot Mode Setting - legacy and install x86 software on MBR Partitions
-------------------------------------------------------------------------------------------

Basically insert your setup media, remove every partition from partition screen until there is none, then allow setup to use that empty space, follow the prompts and that will fix the problem

she's running win 8.1 64bit and the only problem is i can't change boot mode to uefi
i can only change it by opening boot menu and choosing windows boot from UEFI boot
oh it was running win 8 64bit :D sorry for that
 

My Computer

System One

  • OS
    Win 8 32bit
    Computer type
    PC/Desktop
it has to be in a bios setting - try to disable legacy boot
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
it has to be in a bios setting - try to disable legacy boot

nope it works with it enabled just like the pic in the Edit 4 ,
the old bios had only legacy and didn't has an option to change between uefi and legacy
just updated the bios to a13 and there it was
ty :D :D :D
 

My Computer

System One

  • OS
    Win 8 32bit
    Computer type
    PC/Desktop
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