Windows 8 and 8.1 Forums

How to Reinstall Windows 8, Motherboard loaded Product Key

  1. #1

    Posts : 1
    Trying to get back to 8.1

    How to Reinstall Windows 8, Motherboard loaded Product Key

    Here is my problem. My Dell Inspiron preloaded Windows 8 laptop crashed and the problem was the hard drive. I was 3 weeks out of warranty, so I went and purchased a hard drive from Best Buy and put it in. I did not have a disc from dell when I received the laptop, it just has the Windows 8 Home sticker on the bottom of the laptop. I did a little research and found that all of this was correct, that they are now "injecting" the Product keys into the system board.
    Although I was out of warranty, I told Dell that I needed the software to install windows 8 back on the drive. They said that they would do that. So the other day, I received 2 discs. One was the drivers for the Inspiron 15 and the other was Windows 7 Home premium 64 bit with SP1. OK, so now I am confused. I purchased the laptop with Windows 8 x64 Home premium. So is this a mistake that Dell sent me the Windows 7 Home Premium disc, or am I supposed to load that and then upgrade to Windows 8 and 8.1 from there? I can't find any information on the Dell site or Google that gives instructions on loading Windows 8 from Windows 7 other than the ones that want a 25 digit Product Key. I don't have a product key and these Dell people should know that! Anyone else have this issue or know how I can get my laptop going again? Thanks for any help.

      My System SpecsSystem Spec

  2. #2

    Posts : 879
    Windows 10

    How to download and clean install Windows 8.1 if you have an OEM computer with UEFI firmware (BIOS) embedded Windows 8/8.1 product key. -> link
      My System SpecsSystem Spec

  3. #3

    So is this a mistake that Dell sent me the Windows 7 Home Premium disc
    IMHO -- yes -- it's a mistake on their part.

    Since it came preloaded with Win8, they need to send you Win8 disc(s).

    I would contact them again and complain.
      My System SpecsSystem Spec

  4. #4

    Posts : 2,612
    Windows 3.1 > Windows 10

    Yes it is a mistake, and I would seek the proper disks

    but if it came with windows 8
    then you are not that much better off
    then with windows 7 disks

    If you want to clean install windows 8.1 rather then just upgrade Dell's Windows 8 disks to windows 8.1

    use the dell drivers disk and download Windows 8.1 setup Media - link in sig below
      My System SpecsSystem Spec

How to Reinstall Windows 8, Motherboard loaded Product Key

Similar Threads
Thread Forum
Windows 8.1 OEM Product key encoded on Motherboard
Hey one and all, I'm just wondering if anyone out there would know what would happen to my Acer motherboards hard coded Win 8.1 product key, when I use a Win 8.1 Pro key to upgrade my system (By using the Add features to Windows in Control Panel) Would the new Pro key replace it? Or what, if...
Performance & Maintenance
BIOS-embedded Windows 8 product keys - reinstall troubles?
Read more at source: Will BIOS-embedded Windows 8 product keys cause reinstall troubles? | ZDNet
Windows 8 News
reinstall on second hard drive -- product key issue
I tried to reinstall windows on a second hard drive, but it won't accept my product key, assumedly because I am already using it for the current windows installation on the first hard drive. How do I transfer my license to allow a reinstallation on the second hard drive? That's the best option,...
Installation & Setup
Reinstall Windows 8 OEM- no product key
I've seen similar problems to this all over the place. I bought a Lenovo laptop with Windows 8 installed on a 1 TB HDD and used a 16GB mSATA SSD as a cache. My plan was/is to upgrade the 16GB SSD to 120GB and install the OS to it. Lenovo support initially told me this was impossible, but I...
Installation & Setup
Question on Windows 8 License/Product Key while reinstall
Hi Friends, I've this below question on the windows license and couldn't find any convincing answer in the internet. so posting here. Due to some issue, If I have to reinstall the Windows 8 on my laptop, will there be any issue with using the same product key or license? To describe...
Windows Updates & Activation
Help! Down loaded W8. Programs disappeared. Loaded W7- still no net
Hello All: I downloaded W8 to my desktop computer. No problems with download or installation. Once opened, no network and no programs and all the "help" info was on the internet. The net work adapter(2Wire) was not recognized. MS office programs not found (they were in Program Files folder but...
Installation & Setup
Will the released product require a complete reinstall?
I'm getting so I really like Windows 8 on my two 24" monitors. Its a dual boot system and I have access to all my data and email folders. As for metro, what metro? Don't use it, don't need it. Okay its got its place as a replacement for the start menu. The question is, will the released product...
General Support

Eight Forums Android App Eight Forums IOS App Follow us on Facebook