Windows 8 and 8.1 Forums

Can I revive my old windows licence on my Surface Pro?

  1. #1

    Posts : 2
    Windows 8

    Can I revive my old windows licence on my Surface Pro?

    Let me start by saying, I goofed. My Surface Pro touchscreen was acting strange. About 10% of the left side of the screen would occasionally freak out it would show about 15-20 touches and swipes in that 10%, from top to bottom) and then the touch screen wouldn't work till I turned the screen off, then back on. I tried to do a refresh, and it told me that there were files missing, but I have a windows 8 disk, and the Surface was upgraded to 8.1, so that wouldn't work. (it kept saying the the media was invalid)

    By this time I was frustrated, and began a clean install of windows. The problem that I have is that this copy of windows is in use on my desktop pc, so I can't activate windows.

    My question is, what can I do now? Can Microsoft help me get it back to the original cd key using the serial number? I'd like to avoid having to purchase a cd key since I had it before I over wrote it.

    Thank you in advance for your help.

    Also, if anyone has a resolution to the touchscreen issue, I'd appreciate it!

      My System SpecsSystem Spec

  2. #2

    Sydney, Nova Scotia, Canada
    Posts : 6,476
    Windows 10 Education 64 Bit

    The OEM key is embedded in the BIOS, Product Key - Find for Windows 8
    What did your Surface come with Core or Pro? And what version did you install? If they match you can activate 8.1 with your 8.0 key. Activate retail Windows 8.1 with Windows 8 Product key.
    If it came with Core and you installed Pro your OEM key will not work. You'll have to start over and install 8.1 Core with the generic key.
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    Windows 8

    Thank you. Your information help me. I appreciate your help very much.
      My System SpecsSystem Spec

Can I revive my old windows licence on my Surface Pro?

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