Windows 8 and 8.1 Forums

Can't Factory Reset on Windows 8.1 (ASUS)--Looking for ISO

  1. #1

    Posts : 1
    Windows 8.1 Core Edition

    Can't Factory Reset on Windows 8.1 (ASUS)--Looking for ISO

    Hi all,

    Recently my computer has been encountering problems involving speed and whatnot, and I have found no method of fixing them. I have been looking to reset my PC, and went to do so through the built-in tool that is supplied on my ASUS laptop, by pressing F9 at startup. I chose to reset my PC, but it returned an error saying the recovery partition couldn't be found. So I went to do so through the PC settings, and it rebooted my computer and told me the reset failed. I checked and found the recovery partition using MiniTool Partition Wizard, so it still exists.

    Apparently this is an error other ASUS users have found after updating to Windows 8.1. I don't know how to solve this problem, and figured I may as well reinstall a fresh copy of Windows 8 without all the ASUS bloatware and garbage. So I hunted for a Windows 8 ISO file, and failed. I've tried multiple methods. One involving using a product key to download Windows 8 to an ISO file through Microsoft's Windows 8 Setup, and that failed because the product key was OEM BIOS-based, and not retail.

    So I'm stuck between two problems here:
    1. I can either try and do a factory reset by somehow fixing the recovery partition through some miracle, or;
    2. With extreme luck find a Windows 8 Core ISO setup, and install that and refind the drivers for my PC.

    Any help would be gladly appreciated for either. :/
    PS: sorry for the overly-long sloppy post, it's really late and I'm too tired to think properly. Apologies for my stupidness.

      My System SpecsSystem Spec

  2. #2

    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit

    Probable cause is that your recovery partition is corrupted. You may order Recovery Disks from Asus:!faq/c24i6
      My System SpecsSystem Spec

  3. #3

    Posts : 879
    Windows 10

    Quote Originally Posted by Alerion View Post
    1. I can either try and do a factory reset by somehow fixing the recovery partition through some miracle, or;
    2. With extreme luck find a Windows 8 Core ISO setup, and install that and refind the drivers for my PC.
    1. link
    2. link
      My System SpecsSystem Spec

  4. #4

    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1

    Welcome to EightForums

    Have you made the OEM manufacturer's Recovery Disks?

    information   Information

    We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
    & made the Startup Repair CD. (Windows 8 only)
    Recovery Drive - Create with USB Flash Drive in Windows 8
    System Repair Disc - Create in Windows 8 (Windows 8 only)

    I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
    You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.

    To make ASUS Recovery disk download BACKTRACKER. (For Windows 8)

    ASUSTeK Computer Inc. -Support-

    Quote Originally Posted by ASUS
    Using the Support DVD to restore system recovery.

    About the Support DVD :
    The Support DVD includes an image of the operating system, installed on your system at the factory.

    You can order the Microsoft official OEM Recovery disks from the ASUS OEM manufacturer's website.
    Essentio Recovery Software
    Notebook Recovery Software
      My System SpecsSystem Spec

Can't Factory Reset on Windows 8.1 (ASUS)--Looking for ISO

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