tomween1
New Member
- Messages
- 10
I have read several (million :shock issues that seem to be of the same ilk. After windows 8.1 update (via windows store free upgrade) the system will go through its initializing sequence then go to a black screen w/ pointer.
I have this issue both in windows and safe mode. I have attempted to follow these steps and while I can try thses, non offer the ability to install anew driver. Here it stays.
I have read this is normally caused by a graphics driver issue. In several cases the thread was closed, as the user was able to resolve the issue... but left no conclusion. (Mind you, I did not see this here)
I read through this post, which gave me a newer driver then the ASUS site shows for my laptop, but overall it does not help with my issue.
Laptop is ASUS Q400a
Asus Q400A-BHI7N03 Specifications:
Display: 14″ LED-backlit TFT-LCD HD widescreen display (1366 x 768 resolution) Processor: 3rd Gen Intel Core i7-3632QM CPU, 6MB L3 cache, 2.2GHz processor speed, max. TurboBoost frequency 3.2GHz
Graphics: Intel HD 4000 integrated graphics
Memory: 8GB DDR3 1,600MHz RAM
Storage: 500GB SSD
Optical drive: DVD burner
Webcam: 1.0MP webcam
Audio: stereo speakers
Network: Wireless-N,
Gigabit Ethernet, no Bluetooth
Input: Backlit chiclet-style keyboard with numeric-pad, multitouch touchpad
Ports and Slots: 2 x USB 3.0 ports, 1 x USB 2.0 port, 1 x HDMI, media card reader Battery:
It would appear (now), during step 8 here, that the ASUS driver (VGA_Intel_Win81_64_VER101810330802) should be updated for 8.1. This seems to have been the missed step. This doesn't seem to be mentioned anywhere. This is an observation is from self deduction.
So, How in Gods name, do I push/install the correct driver?
I have this issue both in windows and safe mode. I have attempted to follow these steps and while I can try thses, non offer the ability to install anew driver. Here it stays.
I have read this is normally caused by a graphics driver issue. In several cases the thread was closed, as the user was able to resolve the issue... but left no conclusion. (Mind you, I did not see this here)
I read through this post, which gave me a newer driver then the ASUS site shows for my laptop, but overall it does not help with my issue.
Laptop is ASUS Q400a
Asus Q400A-BHI7N03 Specifications:
Display: 14″ LED-backlit TFT-LCD HD widescreen display (1366 x 768 resolution) Processor: 3rd Gen Intel Core i7-3632QM CPU, 6MB L3 cache, 2.2GHz processor speed, max. TurboBoost frequency 3.2GHz
Graphics: Intel HD 4000 integrated graphics
Memory: 8GB DDR3 1,600MHz RAM
Storage: 500GB SSD
Optical drive: DVD burner
Webcam: 1.0MP webcam
Audio: stereo speakers
Network: Wireless-N,
Gigabit Ethernet, no Bluetooth
Input: Backlit chiclet-style keyboard with numeric-pad, multitouch touchpad
Ports and Slots: 2 x USB 3.0 ports, 1 x USB 2.0 port, 1 x HDMI, media card reader Battery:
It would appear (now), during step 8 here, that the ASUS driver (VGA_Intel_Win81_64_VER101810330802) should be updated for 8.1. This seems to have been the missed step. This doesn't seem to be mentioned anywhere. This is an observation is from self deduction.
So, How in Gods name, do I push/install the correct driver?
Last edited:
My Computer
System One
-
- OS
- W7 64
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Home build
- CPU
- AMD FX 6350 BE 3.9mhz
- Motherboard
- ASUS Sabertooth V2
- Memory
- Corsair Vengenance 16gb
- Graphics Card(s)
- GeForce GTX 770 4gb ram
- Hard Drives
- Many... 256 gb SSD main drive
- PSU
- Corsair 850
- Case
- CM
- Browser
- IE/Google
- Antivirus
- Norton 360