Windows 8 and 8.1 Forums

Do I need to reset or refresh my pc?

  1. #1

    Posts : 4
    64-bit, x64- based processor

    Do I need to reset or refresh my pc?

    Dear All,

    My laptop (Dell Inspiron 2013 64-bit) was playing up today and instead of restarting it, I foolishly clicked on the option to "refresh the pc". Little did I know that this would remove all my current programs....

    I decided then to do a System Restore. Now, all my programs are back, however, the majority of my programs such Firefox, Microsoft Office and such will not even open!!!

    I would just like to know if there is anyway to get these programs running again without having to reinstall them all?

    Furthermore, would I need to reset or refresh my pc as I can not uninstall old programs via Control Panel?

    I would deeply appreciate any help in resolving this matter.

    Thanks in advance!

      My System SpecsSystem Spec

  2. #2

    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit

    This is a duplicate post. In my other reply to you, you will have to reinstall the programs after doing a Refresh or Reset.

    Refresh or Reset Windows 8 without Installation Disk

    Or use the Recovery Partition of Dell to restore to Factory conditions.
      My System SpecsSystem Spec

Do I need to reset or refresh my pc?

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