windows 8 to 8.1 upgrade no luck for more than 12 hours

meni

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My laptop running fine on windows 8 until it attempted an upgrade to 8.1...it took like 4 hours for the PC to state that it could not complete the installation and its Where to start? My laptop running fine on windows 8 until it attempted an upgrade to 8.1...it took like 4 hours for the PC to state that it could not complete the installation and its restoring it to its previous state(windows 8) restoring it to its previous state(windows 8) More than 10 hours passed and all I see on the screen is please wait...do not turn off the computer More than 10 hours passed and all I see on the screen is please wait...do not turn off the computer

I can not access the boot menu after pressing shift and f8 twice. I can not access the boot menu after pressing shift and f8 twice. I tried loading details up default three times and the same screen message I tried loading details up default three times and the same screen message

What to do now as more importantly are files I don't want to loose
 

My Computer

System One

  • OS
    windows 8
If it was mine, I would shut it off & restart it.
Maybe someone else will offer their thoughts.
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
What version of Windows 8.1 are you trying to install, 32 or 64 bit? If 64, does you hardware meet the requirements? Just because it ran Windows 8 does not mean it can run Windows 8.1.

System requirements - Microsoft Windows
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
I'm with David I'd reboot it and see what happens. If your windows doesn't come up you should still be able to recover your data files by installing your hard drive to another computer. After recovering all your data, use your recovery disks and restore to factory condition.
Make sure all your hardware is 8.1 compatible!! Check this out with your manufacture, their web site should have any drivers you need to install 8.1. For me Asus G75 VW it was Bluetooth and WiFi that needed the drivers updated before installing 8.1

Besides Your Manufacture's Drivers update also insure windows updates are up to date.
 

My Computer

System One

  • OS
    Windows 8.1 Pro MC
    Computer type
    Laptop
    System Manufacturer/Model
    Asus G75VW / Z97 Pro
    CPU
    Intel Core i7-3610QM / I7-4790K
    Motherboard
    Z97 Pro
    Memory
    16 GB Hyundai HTM315156CFR8C-PB PC3-12800
    Graphics Card(s)
    nVIDIA GeForce GTX 670M (GF114M)
    Sound Card
    VIA 6.0.10.1600
    Screen Resolution
    1080
    Hard Drives
    Samsung 850 Pro 256, Samsung 850 Pro 1TB
    Internet Speed
    30 down 3 up
    Browser
    Explorer 11
    Antivirus
    NIS and Malwarebytes
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