Windows 8 and 8.1 Forums

Can't upgrade from Windows 8.1 to Pro on Lenovo U310

  1. #1

    Posts : 1
    Windows 8.1 & Pro

    Can't upgrade from Windows 8.1 to Pro on Lenovo U310

    I have a Lenovo U310 Touch that came from the store with Windows 8.1 on it. I need to install Hyper-V and that requires 8.1 Pro.

    I have a product key from my MSDN subscription for 8.1 Pro and attempted to use the "Add Features" program from the system screen to upgrade. It takes the code, validates it as ok, goes through some downloading and other stuff then reboots the system. When it comes back up after the reboot it states "Couldn't add features" along with a contact Microsoft Support link.

    I looked around and can't find a log file or any error codes that I could post here, if anyone knows where it is I'll be happy to post anything I find.

    I tried contacting support, but the two different people I talked to just walked me through the same process to then punting to another person who ran me through the same and came to the conclusion "can't help you".

    I've done this on 2 desktop machines to enable Hyper-V with no issues but for some reason this doesn't work on this "Ultrabook".

    I've tried this on a hard network connection and on a wireless connection to see if anything changed. Still broke both ways.

    The machine does have 2 drives in it, one 20GB SSD for recovery and recovery drivers and the primary drive. I've read where there may be files mapped on that drive that are causing problems, but have no clue how to actually find these and move them.

    Any ideas?

    - Jeremy

      My System SpecsSystem Spec

  2. #2

    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1
      My System SpecsSystem Spec

Can't upgrade from Windows 8.1 to Pro on Lenovo U310

Similar Threads
Thread Forum
Replacing HDD with SSD in Lenovo Y40-80; Windows 8.1
Hello, Edit: My apologies; I believe I should have posted this in "Installation & Setup " I have a new laptop (Lenovo Y40-80), fresh out of the box, and wish to replace the HDD with a SSD. I'd like confirmation that I'm taking all the correct and necessary steps to do this, as it's my first...
General Support
Windows 8 to 8.1 Upgrade failed - must upgrade System BIOS
Yesterday, I clean-installed Windows 8 Pro x86 on an old Dell Vostro 1400 laptop which had been running Windows 7 Ultimate, and it activated and ran fine, without even a single exclamation point in Device Manager. I applied the update necessary to make the Store offer 8.1 and proceeded to install...
Installation & Setup
Today Advised by Lenovo 'not' to upgrade to 8.1 because...
Called Lenovo Software support division today (1/9/14) - advised by more than one tech there not to do the free 8.1 upgrade at present time -they've been getting 'distress' calls by those who have done the upgrade with various problems as a result thereof & that required drivers are not yet...
General Support
BCD Error for Lenovo Windows 8
So I have a Lenovo i5 with Windows 8 pre-installed, some weeks ago I had a problem(don't exactly know what), which led to my computer warning me to back up my files, but before it could back up my files it crashed and ever since than whenever I try to boot it up, it says its missing the Boot...
BSOD Crashes and Debugging
Lenovo windows 8
I got a Lenovo g580 for with windows 8 for xmas. * is trash. Has anyone formatted drive in a Lenovo and reloaded windows 7 or is it even possible to do so and have it run 7 as good as xp used to be
General Support
Lenovo + windows 8 = booooooooooooo
So, lenovo isn't very good company, when you are considering to buy a laptop and install windows 8, because not everything works, because of lenovo laziness. I.e., lenovo power management doesnt work, because there is no such a thing for windows 8, you have to use windows 7 version - it installs,...
General Support
Windows 8 upgrade Lenovo Ultrabook wireless takes 10 minutes to start
2 months old laptop. I updated drivers from Lenovo website and went to device manager and tried to update/reinstall all network and wireless drivers and checked on setting and after boot the wireless has red x on it and says no connections available not connected. After 10 minutes or so it finally...
Network & Sharing

Eight Forums Android App Eight Forums IOS App Follow us on Facebook