Hi,
I need your help pls!
My uncle purchased a brand new Sony Laptop Vaio with Windows 8. He clicked the button to update them to Windows 8 pro (he said this button was when Windows 8 logged on for the first time). After downloading (normal procedure) Windows 8 pro, and during Installation, he was asked to enter his Windows 8 pro key. He doesn't have any, he thought he would be able to do it by entering his existing Windows 8 key (that the whole thing was a promo). AS a result he doesn't have a registration code.
How can he revert back to using windows 8? Because he tells me that now when he restarts the Vaio, he gets to the windows 8 pro page waiting for registration key. He also said that the key f8 (I told him to press it during boot to see his options) doesn't do anything at all.
So i need your help pls!
I need your help pls!
My uncle purchased a brand new Sony Laptop Vaio with Windows 8. He clicked the button to update them to Windows 8 pro (he said this button was when Windows 8 logged on for the first time). After downloading (normal procedure) Windows 8 pro, and during Installation, he was asked to enter his Windows 8 pro key. He doesn't have any, he thought he would be able to do it by entering his existing Windows 8 key (that the whole thing was a promo). AS a result he doesn't have a registration code.
How can he revert back to using windows 8? Because he tells me that now when he restarts the Vaio, he gets to the windows 8 pro page waiting for registration key. He also said that the key f8 (I told him to press it during boot to see his options) doesn't do anything at all.
So i need your help pls!
My Computer
System One
-
- OS
- Windows 8
- Computer type
- PC/Desktop