game istallation freeze

xbladeoo2oo3

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i'm trying to install assassing creed black flag and the istallation freezes everytime at a certian point so when i cancle the installation a get the ( error when reading data:code 6) and i don't know what to do
 

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If its a DVD make sure it isn't scratched or smudged.
 

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it's a dvd
 

My Computer

System One

  • OS
    windows 8 single language
    Computer type
    Laptop
    System Manufacturer/Model
    hp pavilion 15-n037se
    CPU
    Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz
    Memory
    8.0 GB
    Graphics Card(s)
    GeForce GT 740M
it's not scrtach
 

My Computer

System One

  • OS
    windows 8 single language
    Computer type
    Laptop
    System Manufacturer/Model
    hp pavilion 15-n037se
    CPU
    Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz
    Memory
    8.0 GB
    Graphics Card(s)
    GeForce GT 740M
Were you able to install it in the past on that PC using that DVD drive? If you have a DVD disk cleaning disk I'd give it a try. That will clean any dust off of the lasers lens.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
i just bought this laptop it's new and this dvd is the first dvd i insert
 

My Computer

System One

  • OS
    windows 8 single language
    Computer type
    Laptop
    System Manufacturer/Model
    hp pavilion 15-n037se
    CPU
    Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz
    Memory
    8.0 GB
    Graphics Card(s)
    GeForce GT 740M
Original game DVD or a copy?
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
a copy
 

My Computer

System One

  • OS
    windows 8 single language
    Computer type
    Laptop
    System Manufacturer/Model
    hp pavilion 15-n037se
    CPU
    Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz
    Memory
    8.0 GB
    Graphics Card(s)
    GeForce GT 740M
sorry for slow replay 'cos i don't get notified that you sent a replay
 

My Computer

System One

  • OS
    windows 8 single language
    Computer type
    Laptop
    System Manufacturer/Model
    hp pavilion 15-n037se
    CPU
    Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz
    Memory
    8.0 GB
    Graphics Card(s)
    GeForce GT 740M
If the original game has DRM baked in that's what happens. They don't want you copying the disk. If you have the original disk try that.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
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