Windows 8.1 Issue

Microsoft Forum Moderator said:

Error 0xC1900101 – 0x40017 when installing Windows 8.1


Hello,

We understand that many customers are receiving error 0xC1900101 – 0x40017 when installing Windows 8.1. This error is typically caused by an incompatible driver.



If you are receiving this error:
1.
First, please double-check the error code. There are many variations of error 0xC1900101, each with a different location code -- the error extension, located after the dash. The information in this thread is intended only for location code 0x40017. If you are receiving a different location code, these steps are unlikely to resolve your issue.

2.
Check that you’ve already updated all of your drivers. In particular, if you have an NVIDIA GeForce graphics card, make sure you’ve installed the latest Drivers - Download NVIDIA Drivers


3.
Check that you do not have any Frequently Asked Questions - What devices are supported by the SteelSeries Engine? that support the SteelSeries Engine installed on your PC. The SteelSeries Engine software is currently not supported on Windows 8.1. Please uninstall the software before attempting to update to Windows 8.1

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Clintlgm said:

kind of sounds like your Video card driver is not compatible or not loading correctly? have you a good image to restore back? if so I would do that and then set up for a clean install of 8.1. Check with your manufacture website for updated drivers for 8.1 and have them handy. Update your BIOS, Have the latest chipset drivers IRST and IME drivers ready to load along with Video, WiFi, LAN, Bluetooth, Audio, any other hardware you might have. Most win 8 drivers will work but not all. Some do need drivers written for 8.1

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