Solved Installed okay - Unable to complete Win 8 setup

kevinb7852

New Member
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2
Installation went fine as a dual boot with Win7. However I have been unable to complete the initial setup. Navigating the screens is a nightmare for selecting options like the wireless connection. Got past that to the screen after entering my email address where it asks for my email password. I can enter everything okay but cannot move out of the password box to the NEXT or Cancel buttons at the bottom of the page.

Have tried both my wireless and wired keyboards and makes no difference.

Any ideas on what I am missing or a solution before I just uninstall and wait for the release version?

Thanks
 

My Computer

System One

  • OS
    Windows 7

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender
Thx for the welcome and assist brummyfan - I was able to finish the setup and am using Win8 now - am still not sure what the problem was but discovered I had to use the space bar in order to make progress through some of the screens - the tab, enter and arrow keys would not always do what I expected - in the screenshots you provided, on page 15 - after I highlighted Don't want to log on with a Windows Live ID? - I discovered by accident that to activate that option I had to hit the space bar - it then let me go to Next and took me to page 17 to setup the local account. From there everything else went fine.

Thanks again
 

My Computer

System One

  • OS
    Windows 7
Glad to hear that you have W8 up and running, Thanks for letting us know.
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender
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