Cannot install printer

S

sjengie

Member
Member
Messages
11
Hi, add printer does not find my printer.
printer installs fine on wife's same Acer Iconia Tab W500 with standard w7.
i do can see the printer in the network folder using explorer.
tried add devices, rebooted several times etc etc.

any ideas?:think:
 

My Computer

System One

  • OS
    windows 8
Do you have the original disk that came with your printer? Can the printer plug into the computer via USB? What brand and model is it?

Please provide more information,
Thank you
 

My Computer

System One

  • OS
    Windows 8 Pro, Ubuntu 12.10, Backtrack Linux
    System Manufacturer/Model
    Dell Inspiron 17R N7110
    CPU
    Intel i5-2410M @2.30 GHz
    Memory
    6 GB
    Screen Resolution
    1600x900
    Internet Speed
    25 Mbps
since i install window 8, i can not install my printer software. its responds, you do not have internat explorer version 5.0.
 

My Computer

System One

  • OS
    window 8
    Computer type
    Laptop
    System Manufacturer/Model
    dell/inspiron 14-N4050
    CPU
    B960
    Motherboard
    2.20GHz
    Memory
    2.00GB
sjengie said:
Hi, add printer does not find my printer.
printer installs fine on wife's same Acer Iconia Tab W500 with standard w7.
i do can see the printer in the network folder using explorer.
tried add devices, rebooted several times etc etc.

any ideas?:think:
Click to expand...
Have you looked for your printer in Control Panel > Devices and Printers?
 

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner
sjengie said:
Hi, add printer does not find my printer.
printer installs fine on wife's same Acer Iconia Tab W500 with standard w7.
i do can see the printer in the network folder using explorer.
tried add devices, rebooted several times etc etc.

any ideas?:think:
Click to expand...

What's the printer?

(Make, model.)
 

My Computer

System One

  • OS
    Window 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    homebuilt
    CPU
    I7-3930k
    Motherboard
    Asus P9X79 Pro
    Memory
    16 GB Gskill DDR3-2133
    Graphics Card(s)
    eVGA GTX 680
    Sound Card
    Soundblaster Zx
    Monitor(s) Displays
    Asus PA246Q
    Screen Resolution
    1920X1200
    Hard Drives
    Corsair Force GT 120GB
    WD Cavair Black 1.5TB
    PSU
    PC Power & cooling Silencer 750
    Case
    Silverstone FT02B-W
    Cooling
    Noctua NH-D14 w/ PWM fans
    Keyboard
    cheap Logitech USB wired
    Mouse
    old 5 button Microsoft USB optical
    Internet Speed
    6Mb cable
Hi there

This method should work. Note you need to use the DEVICES AND PRINTERS in the control panel -- NOT the device manager.

1) Devices and Printers ==> Add printer

2) click on printer that I want isn't listed or choose SKIP

3) click NEXT

4) Chose ADD LOCAL PRINTER or NETWORK PRINTER WITH MANUAL SETTINGS

5) click NEXT

6) choose either use EXISTING port (drop down ) choose USB port if USB printer or if it's a NETWORK printer click CREATE new port and enter the IP address on the network of your printer

7) Now click NEXT

8) You'll see a screen INSTALL PRINTER DRIVER with a load of printers -- if the printer isn't listed you can then chose Windows update -- or Have disk.

I'd let Windows Update have a go first before using your own Disk as windows these days has quite up to date drivers for things like printers -- and sometimes the manufacturer's own drivers include all sorts of adware like --Buy special inks from us etc etc. I'd love to see the word BUY removed from any piece of software ever !! but not likely to happen.

Note if you choose Windows update BE PATIENT as it gets LOADS of printers -- go and have a glass of Scotch / Beer / Tea / Coffee etc or Kick the dog or something while waiting for the download to complete.


Cheers
jimbo
 

Attachments

  • printer.png
    printer.png
    20.6 KB · Views: 134

My Computer

System One

  • OS
    Linux Centos 7, W8.1, W7, W2K3 Server W10
    Computer type
    PC/Desktop
    Monitor(s) Displays
    1 X LG 40 inch TV
    Hard Drives
    SSD's * 3 (Samsung 840 series) 250 GB
    2 X 3 TB sata
    5 X 1 TB sata
    Internet Speed
    0.12 GB/s (120Mb/s)
yahwiz said:
since i install window 8, i can not install my printer software. its responds, you do not have internat explorer version 5.0.
Click to expand...

IE v5 is VERY old! If the software for your printer came out at that time, you are likely talking about XP-era software, which probably will not work with Win8.

I have an Epson printer that came out with Win7, and Epson provided detail steps to be followed to get it working with Win8 -- before they came out with Win8 drivers and software.

It might help if you told us the make and model printer.
 

My Computer

System One

You must log in or register to reply here.
Back
Top