Solved Fail to update to windows 8.1

Martin Dendev

New Member
Messages
27
Hi there,

I'm trying to update my windows 8 to windows 8.1 on a HP Pavilion g7-2261sb.

However, after numerous trials, every time, the installation stops and says "failed to install. error code 0xc0000374".
EDIT: I checked again and it comes after the "collecting data" part.

I've ran the update checker (compatibility), and that gave no problems or errors.

What is the problem here, and how could I solve it?

Thanks a bunch in advance!

Martin
 

My Computer

System One

  • OS
    Windows 8 64 bit.
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavillon g7-2261sb
    CPU
    I5 3210M @ 2.50Ghz
    Motherboard
    Ivy Bridge ID1E59
    Memory
    4 GB single channel
    Graphics Card(s)
    Intel HD Graphics 4000
    Monitor(s) Displays
    1
    Screen Resolution
    1600x900
    Hard Drives
    Hitachi Travelstar
    500GB (SATA)
Jus a hunch but it could be some background process that is interfering with your attempted update so I would suggest the following:

Disable all startup programs via task manager and try your update again. Also unplug any peripherals (including the printer) and test again.

Screenshot (89).png

Good luck.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
Didn't work for me, except the internet cable I didn' connect any devices, and I shut off all startup programs. Any other ideas?
 

My Computer

System One

  • OS
    Windows 8 64 bit.
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavillon g7-2261sb
    CPU
    I5 3210M @ 2.50Ghz
    Motherboard
    Ivy Bridge ID1E59
    Memory
    4 GB single channel
    Graphics Card(s)
    Intel HD Graphics 4000
    Monitor(s) Displays
    1
    Screen Resolution
    1600x900
    Hard Drives
    Hitachi Travelstar
    500GB (SATA)
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