8.1 Upgrade fails, Error Code 0x800703f9

TheJoker

New Member
Messages
10
On an Asus laptop with Windows 8 preinstalled, I have secure boot on, AV off, but every time I try to install the update from the Windows Store I get as far as:
Getting the update ready
This App wasn't installed, - view details.
Something happened and the Windows 8.1 couldn't be installed. Please try again. Error code 0x800703f9

I've tried installing with nearly every non-windows process disabled, but that doesn't help. I've Googled the error number, but although I found instances of it (back to Vista), I couldn't find what the error was or anything helpful.
 

My Computer

System One

  • OS
    Win7, Win8
    Computer type
    Laptop
    System Manufacturer/Model
    Asus F75
    CPU
    i5
    Motherboard
    Asus
    Memory
    6GB
    Graphics Card(s)
    nVidia GT 610M
    Antivirus
    Kaspersky
I've also experienced this issue. I know that on my system I managed to partially break the Windows bootloader and I've assumed that's the source of the problem, having tried a lot of other potential resolutions that haven't worked. I've tried repairing the bootloader without success so I think it's going to take a "refresh" or reinstall to solve. I don't have time to do that at the moment though so I can't confirm that that will work (I may not do it in the near term anyway because I don't trust it not to nuke the dual booting Linux partition on the same disk... which is how I managed to damage my bootloader in the first place :p)
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Centre
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion Sleekbook 15-b050ea
    CPU
    Intel Core i3-3217U (1.8 GHz)
    Motherboard
    Intel HM77 Express Chipset
    Memory
    4GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    IDT High Definition Audio Codec
    Browser
    IE/Opera/Firefox
    Antivirus
    Microsoft Security Essentials

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender
Thanks for the reply. Unfortunately HP's site simply says my laptop is not tested with Windows 8.1.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Centre
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion Sleekbook 15-b050ea
    CPU
    Intel Core i3-3217U (1.8 GHz)
    Motherboard
    Intel HM77 Express Chipset
    Memory
    4GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    IDT High Definition Audio Codec
    Browser
    IE/Opera/Firefox
    Antivirus
    Microsoft Security Essentials
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