Solved I have 8.0 but can't download 8.1 update. Need ISO or DVD.

Both of my Windows 8.0 computers (desktop & laptop) have Windows 8 installed. And the Microsoft Store shows that the 8.1 update is available to me on both computers. But they won't download because I believe my ISP is blocking this update. I keep getting the error 0x80240031 when attempting to download.

Is this 8.1 update available as an ISO or on a DVD from Microsoft ? I think this is the only way that I will be able to get the 8.1 update if my ISP continues to block me.

Hello in2jesus,

Check to make sure that you have disabled or uninstalled any 3rd party AV/Firewall program, and installed the KB2871839 update in Windows Update to see if that may help. In addition see the links below to see if anything else may apply to you.

Why can't I find the update in the Store? - Microsoft Windows


http://www.eightforums.com/tutorials/32995-windows-8-1-upgrade-windows-8-8-1-preview.html

Thanks, I think you mean KB2871389. It's installed according to my update history. And my Avast AV is disabled.

Still no joy...on either of my Win8 machines. Gotta be my ISP (Verizon Wireless 4G).

The error seems to mean the download file is not of the correct format. Since you are doing this over a 4 G connection, do you have preferences set up to only download certain types of content?

Not that I am aware of. Everything else including regular OS updates have worked okay in the past.

The Windows 8.1 update is around 3.5 GB. Do you have a file size or download limit on your 4G that would block it?

Brink said:

The Windows 8.1 update is around 3.5 GB. Do you have a file size or download limit on your 4G that would block it?

Click to expand...

Good point...most carries do.

I have 10GB monthly with my Verizon 4G. I'm not even close right now. But if I did go over the 10GB, they don't block me...they just charge me more...to the tune of $10/GB. That's a lot I know. But that is because I don't have cable where I live.

Just went into town and it is now downloading. I guess Verizon 4G is my problem. Since it is going so slow here I'm going to pause this and go back home and see if it will pick up on Verizon...

Good news so far.

Anybody get an option to create iso?

I didn't, it just started the upgrade process without any options at all. It even dled the enormous NVidia drivers without asking. Quite annoying.

Hey Simon,

I don't think the ISO option will be available until tomorrow (18th), and for when using the Windows 8.1 Upgrade Assistant.

Just FYI, the 8.1 update that I started on my laptop in town picked up where I left off on Verizon 4G.

Draw your own conclusions. (if Verizon IT reads this, then my joy could end...hope not)

Lets' hope so. Very peculiar the option is not there now.

Brink said:

Hey Simon,

I don't think the ISO option will be available until tomorrow (18th), and for when using the Windows 8.1 Upgrade Assistant.

Click to expand...

Currently it's just an update through the Windows Store, so I'm not sure if or where it may store the download for it.

The Windows 8.1 Upgrade Assistant will hopefully be the same as it was for Windows 8, and we'll be able to extract the ISO the same way.