I got my 22 year old son a Gateway Desktop computer for his birthday but we had to kick him out of the house for doing drugs, and it's too late for me to return the computer so I want to be able to use it, unfortunately I don't know his password and there's no chance he will tell me. I can't reset the password because it's linked to his email that I don't have access to.
So doing some research online I found some programs to recover the password that I could burn onto a disc and then boot from the disc. The problem is despite changing the boot order in the BIOS to but from CD/DVD (in my case I'm using a DVD), it doesn't boot from it and eventually just goes to the password login for Windows.
I disabled Secure Boot, I didn't have anything called Legacy Boot to enable, but I did disable something called Boot Quiet Mode, and once I did that when I first start the computer instead of getting a Gateway logo I get the Windows logo. I've searched the BIOS and can't find any other type of boot option that would help.
I figure if I could get the darn thing to boot from disc I could try one of the many programs for password recovery but I can't get that far.
Has anyone else found and resolved this issue?