win8user2013
New Member
- Messages
- 18
Hi,
I do not have a Recovery CD from the Acer Recovery Software that you make to reset the pc back to factory default settings.And I then :
1) installed win 8 pro from dvd - and found I could not create a recovery dvd to reset pc back to factory default settings
2) reinstalled win 8 (not pro) which required the win 8 pro dvd to be put into the cd/dvd drive
3) when it was completed,i found that the acer software had all been deleted,and I still could not create the recovery dvd's after installing the acer software as there was message that said that the Hard Drive Configuration Is Not Set To Factory Default, for all options ....to create recovery dvd's or reset etc [as I guess the hdd has the os from the win 8 pro dvd and not the version from the factory.
And when I used the Repair CD
I) there was a message that a system image cannot be found.
Where is the OS that is in the hidden partition [from factory] that can be used to get back to factory settings???
that can be used to reset up win 8 with all the acer software??
I managed to make the repair cd and a copy of the drivers and applications of the acer software but there was no option to create the recovery dvd's as mentioned earlier.
Is there a way to get back to the factory state without sending the pc back to acer??
And now it also wants a key that I don't have,as I now have win 8 installed from a win 8 pro dvd
thanks in advance
I do not have a Recovery CD from the Acer Recovery Software that you make to reset the pc back to factory default settings.And I then :
1) installed win 8 pro from dvd - and found I could not create a recovery dvd to reset pc back to factory default settings
2) reinstalled win 8 (not pro) which required the win 8 pro dvd to be put into the cd/dvd drive
3) when it was completed,i found that the acer software had all been deleted,and I still could not create the recovery dvd's after installing the acer software as there was message that said that the Hard Drive Configuration Is Not Set To Factory Default, for all options ....to create recovery dvd's or reset etc [as I guess the hdd has the os from the win 8 pro dvd and not the version from the factory.
And when I used the Repair CD
I) there was a message that a system image cannot be found.
Where is the OS that is in the hidden partition [from factory] that can be used to get back to factory settings???
that can be used to reset up win 8 with all the acer software??
I managed to make the repair cd and a copy of the drivers and applications of the acer software but there was no option to create the recovery dvd's as mentioned earlier.
Is there a way to get back to the factory state without sending the pc back to acer??
And now it also wants a key that I don't have,as I now have win 8 installed from a win 8 pro dvd
thanks in advance
Last edited:
My Computer
System One
-
- OS
- win 8
- Computer type
- Laptop