Solved Windows 8.1 upgrade

lfchisholm

New Member
Messages
96
Location
Mission, TX
Currently I purchased a new Desktop AIO. came with Windows 8 basic. I had a copy of Windows 8 Pro which I purchased when it first came out.
I upgraded the new system to 8 Pro and used the Key that came with the DVD's.
Soon we will be able to go to the Windows store and get the free upgrade.
Question is if I have to restore to factory settings how will I get back to 8.1 Pro?
I know how to get back to 8 Pro but can I go to the windows store and get the upgrade again?
Or can I get the ISO file of 8.1 Pro and do a clean install from a burned copy?
Also if the new systems have the key in the Bios won't it be a problem for registering?
Thank You
Larry
 

My Computer

System One

  • OS
    windows 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavilion AIO 23-F250 touch screen
    CPU
    AMD Athlon64 X2 Dual-Core 4600
    Motherboard
    MB-ASR-ALIVNF6P
    Memory
    4 gig
    Graphics Card(s)
    NVIDIA 6150SE
    Monitor(s) Displays
    HP Touch Screen 23"
    Hard Drives
    1 teribyte
    Keyboard
    HP Wireless
    Mouse
    HP wireless
    Internet Speed
    TWC Broadband 5mps.
    Browser
    Internet Explorer 10
    Antivirus
    windows Defender
    Other Info
    Currently using VMPlayer 6.0
Do you image? If so, try to label and keep each version of Windows you have running.
 

My Computer

System One

  • OS
    Windows 10 Pro x 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8300, Dell Inspiron 15 R N5010
    Memory
    6 GB
    Graphics Card(s)
    Nvidia GE force 420
    Hard Drives
    1TB
    Browser
    Edge, Chrome
    Antivirus
    Defender, MBAM, Router
Peter2
Sorry but I don't even know what Image is.
usually I run other systems under VM.
I have only had this machine about a month and twice windows has locked up and all Support seems to know is re install factory settings. I was wondering how much I would have to do to get back to 8.1 pro.
Larry
 

My Computer

System One

  • OS
    windows 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavilion AIO 23-F250 touch screen
    CPU
    AMD Athlon64 X2 Dual-Core 4600
    Motherboard
    MB-ASR-ALIVNF6P
    Memory
    4 gig
    Graphics Card(s)
    NVIDIA 6150SE
    Monitor(s) Displays
    HP Touch Screen 23"
    Hard Drives
    1 teribyte
    Keyboard
    HP Wireless
    Mouse
    HP wireless
    Internet Speed
    TWC Broadband 5mps.
    Browser
    Internet Explorer 10
    Antivirus
    windows Defender
    Other Info
    Currently using VMPlayer 6.0
With no ISO you would factory restore to 8 core, then go to add features and enter your 8 Pro key to bump up to 8 Pro. Then upgrade to 8.1 Pro though the store.
My TechNet 8.1 ISO would not use my embedded factory key to install with. It will not install unless you enter a Windows 8.1 product code. Windows 8 product codes are rejected during installation. Once installed though you can enter and activate with a Windows 8 Product Code. If it sounds confusing it is? There are install product codes that will let you install but they will not activate. From the sounds of it, the average consumer that upgrades from 8 to 8.1 though the store will not get access to an ISO file. If you buy it online and download it maybe? You'll get a disk if you buy it in a retail store.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
Image

lfchisholm

Listen to alphanumeric for what you should do now.

In reference to imaging I am a firm believer that one should have images of their system on external media. I use usb external drives but there are other ways.
I thought you were a novice asking for help with this but now realize you are proficient.

If you need help with imaging I will gladly help you but have a feeling you were puling my leg.;)
Peter
 

My Computer

System One

  • OS
    Windows 10 Pro x 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8300, Dell Inspiron 15 R N5010
    Memory
    6 GB
    Graphics Card(s)
    Nvidia GE force 420
    Hard Drives
    1TB
    Browser
    Edge, Chrome
    Antivirus
    Defender, MBAM, Router
alphanumeric I thank you for the response.
I have some lousy luck with this new machine and all tech support seems to advise is to go back to the factory settings. that was early on and so far I am hoping the the worst is over.
Larry
 

My Computer

System One

  • OS
    windows 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavilion AIO 23-F250 touch screen
    CPU
    AMD Athlon64 X2 Dual-Core 4600
    Motherboard
    MB-ASR-ALIVNF6P
    Memory
    4 gig
    Graphics Card(s)
    NVIDIA 6150SE
    Monitor(s) Displays
    HP Touch Screen 23"
    Hard Drives
    1 teribyte
    Keyboard
    HP Wireless
    Mouse
    HP wireless
    Internet Speed
    TWC Broadband 5mps.
    Browser
    Internet Explorer 10
    Antivirus
    windows Defender
    Other Info
    Currently using VMPlayer 6.0
information   Information

We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
http://www.eightforums.com/tutorials/5132-recovery-drive-create-usb-flash-drive-windows-8-a.html
http://www.eightforums.com/tutorials/2855-system-repair-disc-create-windows-8-a.html




You can use the OEM version of
http://www.eightforums.com/tutorials/5132-recovery-drive-create-usb-flash-drive-windows-8-a.html
warning   Warning
Deleting the Recovery Partition is NOT RECOMMENDED




Did you make the OEM manufacturer's Recovery Disks?

You can order the Microsoft official HP/Compaq OEM Recovery disks from the HP/Compaq OEM manufacturer's website.
https://h10025.www1.hp.com/ewfrf/wc...dlc=en&lc=en&os=4132&product=5309543&sw_lang=





The Recovery USB drive & Recovery Partition can be very problematic, I recommend you also make a Windows System Image.

http://www.eightforums.com/tutorials/8956-system-image-create-windows-8-a.html

http://www.eightforums.com/tutorials/5132-recovery-drive-create-usb-flash-drive-windows-8-a.html

http://www.eightforums.com/tutorials/2855-system-repair-disc-create-windows-8-a.html

http://www.eightforums.com/tutorial...overy-restore-image-computer-windows-8-a.html

or
look for a 3rd party ,Backup software, which fully supports Windows 8, uEFI, GPT & Secure Boot.
Which is signed by Microsoft.
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4
Hi Peter2 I am by no means proficient in working with systems. I do read as much as possible on forums. I also try searching for ans. as much as I can. I also try Ubuntu but never have succeeded in getting usb device to be used for booting.
I have also done changes in the registry and so far never messed up.
lfchisholm

Listen to alphanumeric for what you should do now.

In reference to imaging I am a firm believer that one should have images of their system on external media. I use usb external drives but there are other ways.
I thought you were a novice asking for help with this but now realize you are proficient.

If you need help with imaging I will gladly help you but have a feeling you were puling my leg.;)
Peter
 

My Computer

System One

  • OS
    windows 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavilion AIO 23-F250 touch screen
    CPU
    AMD Athlon64 X2 Dual-Core 4600
    Motherboard
    MB-ASR-ALIVNF6P
    Memory
    4 gig
    Graphics Card(s)
    NVIDIA 6150SE
    Monitor(s) Displays
    HP Touch Screen 23"
    Hard Drives
    1 teribyte
    Keyboard
    HP Wireless
    Mouse
    HP wireless
    Internet Speed
    TWC Broadband 5mps.
    Browser
    Internet Explorer 10
    Antivirus
    windows Defender
    Other Info
    Currently using VMPlayer 6.0
Peter2 I am serious and was not pulling your leg. Larry
Do you image? If so, try to label and keep each version of Windows you have running.
 

My Computer

System One

  • OS
    windows 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavilion AIO 23-F250 touch screen
    CPU
    AMD Athlon64 X2 Dual-Core 4600
    Motherboard
    MB-ASR-ALIVNF6P
    Memory
    4 gig
    Graphics Card(s)
    NVIDIA 6150SE
    Monitor(s) Displays
    HP Touch Screen 23"
    Hard Drives
    1 teribyte
    Keyboard
    HP Wireless
    Mouse
    HP wireless
    Internet Speed
    TWC Broadband 5mps.
    Browser
    Internet Explorer 10
    Antivirus
    windows Defender
    Other Info
    Currently using VMPlayer 6.0
imaging

Peter2 I am serious and was not pulling your leg. Larry
Do you image? If so, try to label and keep each version of Windows you have running.

>>No problem at all. I am not a tech but am a firm believer in imaging. Basically get a good program for free if you wish. I would mention one but am not sure I can do that here. Once your system is stable, you can send an image of your system to an external hard drive that is bigger than your system and when ever you have disaster strike, you can recover to the state it was when you imaged. The drive is wiped clean and the image installed.

Now about your current problem, I think everyone is trying to help you get your pc stable and perhaps you are not understanding it.
When you get a new pc, usually there is feature that allows you to make a couple of dvds so if you have future trouble you can use these to reinstall your system to a factory state. That is the first thing to look for.
If you read their comments carefully, you may understand better. Give it a try.
Peter
 

My Computer

System One

  • OS
    Windows 10 Pro x 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8300, Dell Inspiron 15 R N5010
    Memory
    6 GB
    Graphics Card(s)
    Nvidia GE force 420
    Hard Drives
    1TB
    Browser
    Edge, Chrome
    Antivirus
    Defender, MBAM, Router
Thank you Power User. Yes I did make the Recovery backup DVD's which were 4 in total. In both of my recoveries HP had me use the Recovery from the hard drive. Larry
information   Information

We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
http://www.eightforums.com/tutorials/5132-recovery-drive-create-usb-flash-drive-windows-8-a.html
http://www.eightforums.com/tutorials/2855-system-repair-disc-create-windows-8-a.html





You can use the OEM version of
http://www.eightforums.com/tutorials/5132-recovery-drive-create-usb-flash-drive-windows-8-a.html
warning   Warning
Deleting the Recovery Partition is NOT RECOMMENDED




Did you make the OEM manufacturer's Recovery Disks?

You can order the Microsoft official HP/Compaq OEM Recovery disks from the HP/Compaq OEM manufacturer's website.
https://h10025.www1.hp.com/ewfrf/wc...dlc=en&lc=en&os=4132&product=5309543&sw_lang=





The Recovery USB drive & Recovery Partition can be very problematic, I recommend you also make a Windows System Image.

http://www.eightforums.com/tutorials/8956-system-image-create-windows-8-a.html

http://www.eightforums.com/tutorials/5132-recovery-drive-create-usb-flash-drive-windows-8-a.html

http://www.eightforums.com/tutorials/2855-system-repair-disc-create-windows-8-a.html

http://www.eightforums.com/tutorial...overy-restore-image-computer-windows-8-a.html

or
look for a 3rd party ,Backup software, which fully supports Windows 8, uEFI, GPT & Secure Boot.
Which is signed by Microsoft.
 

My Computer

System One

  • OS
    windows 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavilion AIO 23-F250 touch screen
    CPU
    AMD Athlon64 X2 Dual-Core 4600
    Motherboard
    MB-ASR-ALIVNF6P
    Memory
    4 gig
    Graphics Card(s)
    NVIDIA 6150SE
    Monitor(s) Displays
    HP Touch Screen 23"
    Hard Drives
    1 teribyte
    Keyboard
    HP Wireless
    Mouse
    HP wireless
    Internet Speed
    TWC Broadband 5mps.
    Browser
    Internet Explorer 10
    Antivirus
    windows Defender
    Other Info
    Currently using VMPlayer 6.0
Hi Peter2 yes I did make the recovery DVD's but in both of my contacts with Support we only used the Recovery from the hard drive this was perhaps it was still available. Larry
Peter2 I am serious and was not pulling your leg. Larry
Do you image? If so, try to label and keep each version of Windows you have running.

>>No problem at all. I am not a tech but am a firm believer in imaging. Basically get a good program for free if you wish. I would mention one but am not sure I can do that here. Once your system is stable, you can send an image of your system to an external hard drive that is bigger than your system and when ever you have disaster strike, you can recover to the state it was when you imaged. The drive is wiped clean and the image installed.

Now about your current problem, I think everyone is trying to help you get your pc stable and perhaps you are not understanding it.
When you get a new pc, usually there is feature that allows you to make a couple of dvds so if you have future trouble you can use these to reinstall your system to a factory state. That is the first thing to look for.
If you read their comments carefully, you may understand better. Give it a try.
Peter
 

My Computer

System One

  • OS
    windows 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavilion AIO 23-F250 touch screen
    CPU
    AMD Athlon64 X2 Dual-Core 4600
    Motherboard
    MB-ASR-ALIVNF6P
    Memory
    4 gig
    Graphics Card(s)
    NVIDIA 6150SE
    Monitor(s) Displays
    HP Touch Screen 23"
    Hard Drives
    1 teribyte
    Keyboard
    HP Wireless
    Mouse
    HP wireless
    Internet Speed
    TWC Broadband 5mps.
    Browser
    Internet Explorer 10
    Antivirus
    windows Defender
    Other Info
    Currently using VMPlayer 6.0
It sounds like yu are able to recover to factory condition. As PowerUser said -find a 3rd party imaging program and make an image of your system. if you have future problems, you can recover quickly. Keep them up to date. I use a free one and there are also free ones for some people with certain external drive brands. I will ask if I can name brands to make it easier for you.
Glad it all worked out.
 

My Computer

System One

  • OS
    Windows 10 Pro x 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8300, Dell Inspiron 15 R N5010
    Memory
    6 GB
    Graphics Card(s)
    Nvidia GE force 420
    Hard Drives
    1TB
    Browser
    Edge, Chrome
    Antivirus
    Defender, MBAM, Router
Power User is a badge not a username. ;)
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
Power User is a badge not a username. ;)

>>My apology for the misnomer, sincerely.

If I may, can one name a brand of a 3rd party imaging program or does that violate the forum rules?
I am trying to point a member in the right direction.
 

My Computer

System One

  • OS
    Windows 10 Pro x 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8300, Dell Inspiron 15 R N5010
    Memory
    6 GB
    Graphics Card(s)
    Nvidia GE force 420
    Hard Drives
    1TB
    Browser
    Edge, Chrome
    Antivirus
    Defender, MBAM, Router
Power User is a badge not a username. ;)

>>My apology for the misnomer, sincerely.

If I may, can one name a brand of a 3rd party imaging program or does that violate the forum rules?
I am trying to point a member in the right direction.

It's no big deal, not to me anyway. I just thought I'd point it out to avoid any confusion over who was being replied to etc.
I haven't done any imaging in a while so I'll pass on that recommendation.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
Good enough. I am glad you have sense of humor, alphanumeric.

Btw,I was asking if I can suggest a program or if mentioning a specific one violates rules.
Perhaps someone will browse this post and answer this for me.
You do not image. May I ask what you do to protect yourself in case of problems or in place of imaging.
I am always looking to learn.
Peter
 

My Computer

System One

  • OS
    Windows 10 Pro x 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8300, Dell Inspiron 15 R N5010
    Memory
    6 GB
    Graphics Card(s)
    Nvidia GE force 420
    Hard Drives
    1TB
    Browser
    Edge, Chrome
    Antivirus
    Defender, MBAM, Router
Good enough. I am glad you have sense of humor, alphanumeric.

Btw,I was asking if I can suggest a program or if mentioning a specific one violates rules.
Perhaps someone will browse this post and answer this for me.
You do not image. May I ask what you do to protect yourself in case of problems or in place of imaging.
I am always looking to learn.
Peter

I keep my data like documents, pictures and music on a second partition or drive. If Windows tanks I just reinstall leaving the Data drive alone. It's all backed up to external media and stored on more than one PC so I'm not in much danger of losing anything even if a drive fails. I can clean install Windows and have my system running in a couple of hours. Lately my reinstalls have been upgrades from 7 to 8 and 8 to 8.1 so an image wouldn't have helped anyway. I just never got into the imaging thing.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2

My Computer

System One

  • OS
    windows 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavilion AIO 23-F250 touch screen
    CPU
    AMD Athlon64 X2 Dual-Core 4600
    Motherboard
    MB-ASR-ALIVNF6P
    Memory
    4 gig
    Graphics Card(s)
    NVIDIA 6150SE
    Monitor(s) Displays
    HP Touch Screen 23"
    Hard Drives
    1 teribyte
    Keyboard
    HP Wireless
    Mouse
    HP wireless
    Internet Speed
    TWC Broadband 5mps.
    Browser
    Internet Explorer 10
    Antivirus
    windows Defender
    Other Info
    Currently using VMPlayer 6.0
I was reading a post from Brink and in one of them they talked about a free one version 5.0 I am looking into it.
Good enough. I am glad you have sense of humor, alphanumeric.

Btw,I was asking if I can suggest a program or if mentioning a specific one violates rules.
Perhaps someone will browse this post and answer this for me.
You do not image. May I ask what you do to protect yourself in case of problems or in place of imaging.
I am always looking to learn.
Peter
 

My Computer

System One

  • OS
    windows 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavilion AIO 23-F250 touch screen
    CPU
    AMD Athlon64 X2 Dual-Core 4600
    Motherboard
    MB-ASR-ALIVNF6P
    Memory
    4 gig
    Graphics Card(s)
    NVIDIA 6150SE
    Monitor(s) Displays
    HP Touch Screen 23"
    Hard Drives
    1 teribyte
    Keyboard
    HP Wireless
    Mouse
    HP wireless
    Internet Speed
    TWC Broadband 5mps.
    Browser
    Internet Explorer 10
    Antivirus
    windows Defender
    Other Info
    Currently using VMPlayer 6.0
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