Windows 8 and 8.1 Forums

New Compaq laptop wont install windows 8

  1. #1

    Posts : 2
    Windows 8

    New Compaq laptop wont install windows 8

    Hi all,

    i have just purchased a new Compaq laptop, Notebook G as i'm aware of the title but unsure, though with the initial setup of the laptop it asks a few questions ie: name, location and login details for Windows, though i get an error message stating that "Windows 8 could not be installed on this device, please try again" or something of the sort.

    after a few attempts i have given up.

    it appears that it is faulty, though, it is difficult for me to get into a store and request an exchange, is this common?

    any advice would be greatly appreciated.

    thank you

      My System SpecsSystem Spec

  2. #2

    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1

    Welcome to EightForums.

    it appears that it is faulty, though, it is difficult for me to get into a store and request an exchange, is this common?
    Not common, return to store for replacement.
      My System SpecsSystem Spec

New Compaq laptop wont install windows 8

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