Windows 8 and 8.1 Forums

Power fail during upgrade assistant

  1. #1

    Posts : 2
    Window 7

    Power fail during upgrade assistant

    I ran upgrade assistant to upgrade from windows 7 to 8. I had paid for my upgrade and assistant was downloading my upgrade. It had got to 70% but was taking for ever due to my poor bandwidth, I live in the boondocks in Thailand. I left my computer running and went to bed, big mistake. The next morning I found that we had had a power failure during the night. I could not find my upgrade and running assistant again seems to want me to pay again. I don't know if everything downloaded before the power outage.

    how do I recover my upgrade? Do I have to start again? If I do have to start again, how?

    it seems that I am going senile. After turning my C drive inside out searching for the assistant I found a little shortcut on my desktop called install Windows as I hadn't seen this before I looked at its properties to find that it started the next stage of the upgrade. I now feel so stupid.
    Last edited by Apriori; 25 Jan 2013 at 05:50. Reason: Solution found

      My System SpecsSystem Spec

  2. #2

    Go to your E-mail from Microsoft again, the one titled: Thanks for ordering Windows 8 (order # xxxxxxxxxx).

    Click on the word here in this paragraph:

    This is your receipt - make sure to print or save a copy for your records.
    If you need to download Windows, write down your new product key and enter it here.

    That will open the download window as follows:

    Click image for larger version

    Make sure you you follow to path to create media for installation at a later date, either DVD or a flash drive so you'll never have to do this again.

    That same E-mail has a line near the bottom like this:

    To always have the software as physical backup media at hand, order your personal backup DVD now. If your download link is so bad, perhaps that is a better way to get it.

    Also shown here: How to redownload your Windows 8 Upgrade setup D/L.
      My System SpecsSystem Spec

  3. #3

    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1

    Have you made your Windows 8 DVD?
      My System SpecsSystem Spec

  4. #4

    Posts : 2
    Window 7

    Quote Originally Posted by theog View Post

    i am now running Windows 8 with no problems, so far.

    i did a clean upgrade so I will be spending the next few days reinstalling all my programmes. I like to do a cleanse of the system every so often to get rid of the junk so it is not a problem. Learning the new OS adds a bit of spice. I am retired so I welcome the distraction.
      My System SpecsSystem Spec

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