Windows 8 OEM installation nightmare

T

TimmyG

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I just spent the last weekend trying to 'upgrade' my new HP Envy laptop to Windows 8 Pro using a store bought OEM disc. I bought a Seagate Momentus XT hybrid drive and tried to ghost the factory drive - no luck. I then tried a clean install to the Seagate using the Recovery Discs I prepared originally - discs appear to be corrupted. I also tried booting from OEM disc and it appears that I'm missing a media driver. I read about installing from USB stick - tried that and no luck as the install couldn't see the new drive...

I now have a new notebook with no OS. My last resort at this point is to turn on legacy support in the bios and try to load the OEM disc. So much for trying to speed my laptop up.

Any ideas on how to get this thing working would be greatly appreciated.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    HP Envy dv7-7273ca
    CPU
    Intel i7 2.4ghz
    Memory
    16GB
    Graphics Card(s)
    nVidia GeForce GT 630M
    Monitor(s) Displays
    17.3"
    Hard Drives
    Seagate Momentus XT 750GB
    Samsung SSD 32GB
Update - I changed the BIOS settings to allow for legacy support and Win 8 appears to be loading. Is it possible to switch back to UEFI (turn off legacy support) once installed (or will drive fail to boot)?
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    HP Envy dv7-7273ca
    CPU
    Intel i7 2.4ghz
    Memory
    16GB
    Graphics Card(s)
    nVidia GeForce GT 630M
    Monitor(s) Displays
    17.3"
    Hard Drives
    Seagate Momentus XT 750GB
    Samsung SSD 32GB
Sorry, but reinstall necessary to go back to UEFI/GPT.
 

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner
Ok, thanks. What a cluster. Funny how UEFI didn't work...
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    HP Envy dv7-7273ca
    CPU
    Intel i7 2.4ghz
    Memory
    16GB
    Graphics Card(s)
    nVidia GeForce GT 630M
    Monitor(s) Displays
    17.3"
    Hard Drives
    Seagate Momentus XT 750GB
    Samsung SSD 32GB
You are very welcome. You referred to a purchased OEM disc. Is it a full install system builder disc--which would come with a product key?
 

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner
It is. Product key sticker is to be fastened to the PC...
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    HP Envy dv7-7273ca
    CPU
    Intel i7 2.4ghz
    Memory
    16GB
    Graphics Card(s)
    nVidia GeForce GT 630M
    Monitor(s) Displays
    17.3"
    Hard Drives
    Seagate Momentus XT 750GB
    Samsung SSD 32GB
I ordered HP recovery discs this afternoon. Hopefully restoring from these to the new drive will be possible using UEFI/GPT...
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    HP Envy dv7-7273ca
    CPU
    Intel i7 2.4ghz
    Memory
    16GB
    Graphics Card(s)
    nVidia GeForce GT 630M
    Monitor(s) Displays
    17.3"
    Hard Drives
    Seagate Momentus XT 750GB
    Samsung SSD 32GB
TimmyG said:
It is. Product key sticker is to be fastened to the PC...
Click to expand...

I would not fasten the Product sticker to your PC. With the OEM version of Windows 8 you have Personal Use rights which allow you to transfer the OEM version to another PC that you own. This is a big change from previous Windows that locked the Product Key to the first system.

Jim :cool:
 

My Computer

System One

  • OS
    Windows 7 HP 64bit, Windows 8.1 Pro w/Media Center 64BIT
    Computer type
    PC/Desktop
    System Manufacturer/Model
    ASUS - Home Built
    CPU
    AMD Phenom II X6 1100T
    Motherboard
    ASUS M5A99X EVO
    Memory
    Crucial Balistic DDR-3 1866 CL 9 (8 GB)
    Graphics Card(s)
    MSI R6850 Cyclone IGD5 PE
    Sound Card
    On Chip
    Monitor(s) Displays
    ASUS VE258Q 25" LED with DVI-HDMI-DisplayPort
    Screen Resolution
    1920 x 1080
    Hard Drives
    Two WD Cavier Black 2TB Sata 6gbs
    WD My Book Essential 2TB USB 3.0
    PSU
    Seasonic X650 80 Plus GOLD Modular
    Case
    Corsair 400R
    Cooling
    Antec Kuhler H2O 620, Two 120mm and four 140mm
    Keyboard
    AVS Gear Blue LED Backlight
    Mouse
    Logitech Marble Mouse USB, Logitech Precision Game Pad
    Internet Speed
    15MB
    Antivirus
    NIS, Malwarebytes Premium 2
    Other Info
    APC UPS ES 750, Netgear WNR3500L Gigabit & Wireless N Router with SamKnows Test Program,
    Motorola SB6120 Gigabit Cable Modem.
    Brother HL-2170W Laser Printer,
    Epson V300 Scanner
Thanks Jim. Too bad I won't need the OEM disc if the recovery discs solve the issue...
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    HP Envy dv7-7273ca
    CPU
    Intel i7 2.4ghz
    Memory
    16GB
    Graphics Card(s)
    nVidia GeForce GT 630M
    Monitor(s) Displays
    17.3"
    Hard Drives
    Seagate Momentus XT 750GB
    Samsung SSD 32GB
TimmyG said:
It is. Product key sticker is to be fastened to the PC...
Click to expand...
Not sure upgrading from Win8 to Win8 Pro will work with the OEM. Is this what your were trying to do? Why not do a full clean install using the OEM? And, are you saying that missing the media driver prevented the install using the OEM? Couldn't you install and then find a driver later? EFUI/GPT should be fine with the OEM/clean install--unless the media driver is a real hanging point. See this tutorial.

Jim makes a good point above. Glad you have the HP recovery discs coming.
 

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner
I was trying to do a clean install using the OEM disc. I tried to create a cloned disc from the factory drive to the new hybrid but with no luck. The media driver was the hiccup point. Then when I tried to use the usb boot, the new drive was not listed as available.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    HP Envy dv7-7273ca
    CPU
    Intel i7 2.4ghz
    Memory
    16GB
    Graphics Card(s)
    nVidia GeForce GT 630M
    Monitor(s) Displays
    17.3"
    Hard Drives
    Seagate Momentus XT 750GB
    Samsung SSD 32GB
I tried to do a clean install on the new drive using the OEM disc. That is when I encountered the missing media driver. This driver issue wasn't a problem when I enabled legacy support. When I tried to do a clean install from a USB key, the hard disk was not listed as available. If I had hair, I'd be bald by now!
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    HP Envy dv7-7273ca
    CPU
    Intel i7 2.4ghz
    Memory
    16GB
    Graphics Card(s)
    nVidia GeForce GT 630M
    Monitor(s) Displays
    17.3"
    Hard Drives
    Seagate Momentus XT 750GB
    Samsung SSD 32GB

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner
Recovery discs came and still would not complete the restore. I'm not sure what the issue is. Returning notebook and I'll likely pick up another.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    HP Envy dv7-7273ca
    CPU
    Intel i7 2.4ghz
    Memory
    16GB
    Graphics Card(s)
    nVidia GeForce GT 630M
    Monitor(s) Displays
    17.3"
    Hard Drives
    Seagate Momentus XT 750GB
    Samsung SSD 32GB
Are you booting the Recovery discs in uEFI mode?

Windows 8 Downgrade-006 SB for posting.PNG
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4
I tried both UEFI and Legacy and still ran into problems. I have a replacement notebook now. I'd like to swap out the stock drive with the new Seagate. When I load TrueImage t clone the drives, the Seagate is not listed. It is currently formatted in GPT protective and I cannot do anything with it using Disk Management...
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    HP Envy dv7-7273ca
    CPU
    Intel i7 2.4ghz
    Memory
    16GB
    Graphics Card(s)
    nVidia GeForce GT 630M
    Monitor(s) Displays
    17.3"
    Hard Drives
    Seagate Momentus XT 750GB
    Samsung SSD 32GB
thanks theog. tried paragon but ran into different sector size issue. installed momentus xt drive and tried clean install with usb 3 and secure boot disabled. i received the missing media driver message again...im now going to try usb install...
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    HP Envy dv7-7273ca
    CPU
    Intel i7 2.4ghz
    Memory
    16GB
    Graphics Card(s)
    nVidia GeForce GT 630M
    Monitor(s) Displays
    17.3"
    Hard Drives
    Seagate Momentus XT 750GB
    Samsung SSD 32GB
TimmyG said:
Recovery discs came and still would not complete the restore. I'm not sure what the issue is. Returning notebook and I'll likely pick up another.
Click to expand...

TimmyG said:
thanks theog. tried paragon but ran into different sector size issue. installed momentus xt drive and tried clean install with usb 3 and secure boot disabled. i received the missing media driver message again...im now going to try usb install...
Click to expand...

Check the hard drive with the manufacturer's diagnostic tools.

Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Hard Drive Diagnostic Procedure
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4
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