Windows 8 and 8.1 Forums

Problem upgrading to windows 8

  1. #1

    Problem upgrading to windows 8

    My computer is an Acer Aspire M3970, Core I5, 8 gigs memory, 1 TB hard drive, AMD Radeon 6450 video card, 64 bit, and running Windows 7 Home Premium. I ran Windows 8 Upgrade Assistant and the only reports were as follows: Windows Live Mail is not offered in Win 8; Win 8 has no DVD player (I have the latest version of VLC); and Secure Boot does not work on this computer. I bought Windows 8 Pro Upgrade and loaded the 64 bit DVD. It took me successfully to the point where it was completely installed and rebooted. At this point, I was advised that Windows 8 upgrade could not be completed. I retried about 40 times but I was never successful. I had a live chat with Acer, but all they advised was that I should try to upgrade manually (which I did). Can anyone offer any advice?

      My System SpecsSystem Spec

  2. #2

    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1

    Welcome to EightForums.

    Try a clean install.
    No need to reinstall old Windows install.

    Try Cleaning the HD Drive, using Step one in this tutorial:
    SSD / HDD : Optimize for Windows Reinstallation - Windows 7 Forums

    & than Reboot PC to install.

    Clean Install with Windows 8 Upgrade
      My System SpecsSystem Spec

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