Greetings --
I am trying to upgrade a Compaq Presario V6000 laptop from 32-bit XP Pro SP3 to 64-bit Windows 8 Pro. This machine has an AMD Turion 64-bit CPU, ample RAM and HDD capacity. I am installing from the System Builder DVD.
Unfortunately the install is failing. After grinding away on the DVD for a very long time, finally I get the following message in a Windows 8-looking graphic:
"Recovery
"There was a problem with a device connected to your PC
"An unexpected I/O error has occurred.
"Error code: 0xc00000e9
"This problem can happen when a removable storage device is removed while it's in use or is failing. Properly connecting any removable storage and restarting your PC may fix this problem.
"Press Enter to try again
"Press F8 for Startup Settings"
There are no removable storage devices connected to the laptop. Neither of the 2 suggestions works, they just result in more grinding in the DVD drive and a return to the same error screen.
I just got through doing a successful install on a Presario V6700, which was also running 32-bit XP Pro SP3 previously. As far as I can tell the main difference between the two machines is that the good one has an Intel CPU and the problem one has an AMD Turion64 CPU. Both CPU's are 64-bit.
Letting XP complete boot-up and running the install DVD from Windows is not an option, since I'm trying to migrate from 32-bit to 64-bit and the OS won't allow it.
The BIOS allows booting from a USB floppy or USB HDD. Will it take a USB DVD? I don't think the internal DVD drive is bad but at this point I'm not sure of anything.
Thanks for any help you can provide,
Jeff Travis
I am trying to upgrade a Compaq Presario V6000 laptop from 32-bit XP Pro SP3 to 64-bit Windows 8 Pro. This machine has an AMD Turion 64-bit CPU, ample RAM and HDD capacity. I am installing from the System Builder DVD.
Unfortunately the install is failing. After grinding away on the DVD for a very long time, finally I get the following message in a Windows 8-looking graphic:
"Recovery
"There was a problem with a device connected to your PC
"An unexpected I/O error has occurred.
"Error code: 0xc00000e9
"This problem can happen when a removable storage device is removed while it's in use or is failing. Properly connecting any removable storage and restarting your PC may fix this problem.
"Press Enter to try again
"Press F8 for Startup Settings"
There are no removable storage devices connected to the laptop. Neither of the 2 suggestions works, they just result in more grinding in the DVD drive and a return to the same error screen.
I just got through doing a successful install on a Presario V6700, which was also running 32-bit XP Pro SP3 previously. As far as I can tell the main difference between the two machines is that the good one has an Intel CPU and the problem one has an AMD Turion64 CPU. Both CPU's are 64-bit.
Letting XP complete boot-up and running the install DVD from Windows is not an option, since I'm trying to migrate from 32-bit to 64-bit and the OS won't allow it.
The BIOS allows booting from a USB floppy or USB HDD. Will it take a USB DVD? I don't think the internal DVD drive is bad but at this point I'm not sure of anything.
Thanks for any help you can provide,
Jeff Travis
My Computer
System One
-
- OS
- Windows 8 Pro
- System Manufacturer/Model
- Compaq, Pavilion V6000 laptop
- CPU
- AMD Turion64
- Memory
- ~2GB