Windows 8 and 8.1 Forums

Clean Install (Help needed)

  1. #1

    Posts : 2
    Windows 8 pro

    Clean Install (Help needed)

    Hi everyone,

    So i was running Windows 7 Pro 64bit and a couple weeks ago i ungraded to Windows 8 pro 64bit.
    However my computer has started crashing and now i want to do a clean install of Windows 8 on a new hard drive.
    Is this possible? and how do i go about making an ISO image file as i cant find any options in my email apart from to order a new cd at an extra charge. I already have my product key but am i looking in the wrong place for the ISO image of windows 8 pro ?

    Many thanks


      My System SpecsSystem Spec

  2. #2

    Posts : 21,850
    64-bit Windows 10

    Hello Sam, and welcome to Eight Forums.

    Toward the top right of your email from Microsoft, you should have a link like below to click on to download the Windows8-Setup.exe file that will let you download another ISO again.

    Click image for larger version

    Afterwards, the tutorial below can help show you how to create a bootable DVD or USB flash drive with the ISO.
    You can then use the bootable DVD/USB to do a clean install with your upgrade copy of Windows 8. You would enter your same product key number.Hope this helps,
      My System SpecsSystem Spec

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