Originally Posted by Kalenz
Among all the items you seem to have installed on your system, I donít see any mention of AMD/ Intel Switchable Graphics. Can you provide us with more information about exactly what AMD/Intel devices you have installed? Info like driver versions would be helpful.
By the way, if your system actually has an AMD/Intel hardware configuration. You would only be interested in the WDDM1.3 update package which is the most current Microsoft provides for that particular hardware setup.
Advanced Micro Devices, Inc. - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2,
Graphics Adapter WDDM1.3 - AMD Radeon HD 8570M
Last Modified: 12/9/2013
Size: 65.7 MB
You said, your device manager shows that your display hardware is current and up-to-date as it is. Can you tell me if either of your two display adapter names has been changed? For instance, my original adapter name was AMD Radeon HD 64900M, which was changed by Microsoft in my device manager to 7400M series. Therefore, the Microsoft update for the device was not based on my display adapterís original name but rather the new name to which it was changed.
Can you tell me the original series number for your display adapters? I have to assume that 8570M is the original series number. Iím not familiar with that series being part of the switchable graphics family.
You mentioned that your system was brand new. Have you contacted your systemís manufacturer about the issues youíre having with your display adapter(s)? From what I can tell, your system is running with 4th Generation Intel processor and does not have switchable graphics. This forum mainly addresses issues with AMD/Intel switchable graphics. However, I did come across some information that may help you. Youíll find a link to that info below. The following is a link to some info that you may find helpful:
Windows Next Graphics Driver Dynamic update - 184.108.40.206 (WDDM1.3) - Guru3D.com Forums