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Graphics card keeps on crashing for unknown reason
Hi, If you look at my system specs, you will see I have an awesome graphics card. But sometimes my AMD driver gives me a notification saying:
I don't know why this is happening and it's really annoying because whenever it happens, the program I'm using crashes
videodriverhascrashed.png
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OS
Windows 8.1
Computer type
Laptop
System Manufacturer/Model
Inspiron M731R (5735, Late 2013)
CPU
1.70 GHz AMD A8 5545M Elite Quad Core
Motherboard
No idea
Memory
8GB DDR3
Graphics Card(s)
AMD 8510G Radeon(tm) HD Graphics
Sound Card
Realtek
Monitor(s) Displays
17.3" Inch Display
Screen Resolution
1600 x 900
Hard Drives
500GB 6GB/s Crucial BX100 SSD
Case
Blue Aluminum Finish
Cooling
Laptop Fan (Currently Unknown Name)
Keyboard
Came with it
Mouse
Utech Smart Optical Gaming Mouse US-D4000-GM
Browser
Google Chrome / Safari (On my iPod and iPad)
Antivirus
Vipre InternetSecurity2015/MalwareBytes Anti-Malware PREMIUM
New Member
VIP Member
Guru
Does it do this on a particular program?
OS
Windows 8.1 Pro 64-bit
Computer type
Laptop
System Manufacturer/Model
Acer V3 771G-6443
CPU
i5-3230m
Motherboard
Acer VA70_HC (U3E1)
Memory
8GB DDR3 PC3-12800 (800 MHz)
Graphics Card(s)
HD4000 + GeForce GT 730M
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
17" Generic PnP Display on Intel HD Graphics 4000
Screen Resolution
1600x900 pixels
Hard Drives
Samsung SSD 850 EVO 250 GB
ADATA SSD SP900 128GB
PSU
90 watt brick
Mouse
Bluetooth
Antivirus
Comodo
Other Info
Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
The fly on the wall
Member
I notice it too with my Intel HD Graphics card. Mostly when I comeback from putting it to sleep. You just gotta make sure graphics card is up to date. If you upgraded from windows 7 you gotta find the driver that's for Windows 8. If not I just been dealing with it. But it's mostly due to incorrect drivers or imcompatiblitly with Windows 8.1. Also be sure to visit the manufacturer website and see what they have for the latest driver.
OS
Microsoft Windows 10 Pro 64-bit
Computer type
Laptop
System Manufacturer/Model
HP Pavilion DV6
CPU
Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz
Motherboard
Hewlett-Packard 144C
Memory
6 GB soon to be 8 GB
Graphics Card(s)
Intel(R) HD Graphics (Core i5)
Sound Card
IDT High Definition Audio CODEC
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
1 TB Samsung HDD and Samsung 600 GB SSD
Case
HP metal case.
Cooling
Standard fan ( Does a good enough job)
Keyboard
HP backlit keyboard.
Mouse
Standard USB Mouse
Internet Speed
60 Mbps Download and 10 Mbps Upload thru Charter High Speed Internet
Browser
Firefox and Internet Explorer
Antivirus
Norton Internet Security
Other Info
Custom Built Windows Server 2008 R2 used for storage server, DHCP server, Primary DNS server. Novell Suse Server running 2 custom built desktop that have Novell Netware installed. Samsung Note 3 (Primary Phone) and Samsung S4 (Back up phone).
I don't get it. I bought the laptop with windows 8.1 preinstalled and it no popeye, it doesn't happen on a particular program. It just happens a tiny bit more often on minecraft
OS
Windows 8.1
Computer type
Laptop
System Manufacturer/Model
Inspiron M731R (5735, Late 2013)
CPU
1.70 GHz AMD A8 5545M Elite Quad Core
Motherboard
No idea
Memory
8GB DDR3
Graphics Card(s)
AMD 8510G Radeon(tm) HD Graphics
Sound Card
Realtek
Monitor(s) Displays
17.3" Inch Display
Screen Resolution
1600 x 900
Hard Drives
500GB 6GB/s Crucial BX100 SSD
Case
Blue Aluminum Finish
Cooling
Laptop Fan (Currently Unknown Name)
Keyboard
Came with it
Mouse
Utech Smart Optical Gaming Mouse US-D4000-GM
Browser
Google Chrome / Safari (On my iPod and iPad)
Antivirus
Vipre InternetSecurity2015/MalwareBytes Anti-Malware PREMIUM
I also think I have all my drivers updated
OS
Windows 8.1
Computer type
Laptop
System Manufacturer/Model
Inspiron M731R (5735, Late 2013)
CPU
1.70 GHz AMD A8 5545M Elite Quad Core
Motherboard
No idea
Memory
8GB DDR3
Graphics Card(s)
AMD 8510G Radeon(tm) HD Graphics
Sound Card
Realtek
Monitor(s) Displays
17.3" Inch Display
Screen Resolution
1600 x 900
Hard Drives
500GB 6GB/s Crucial BX100 SSD
Case
Blue Aluminum Finish
Cooling
Laptop Fan (Currently Unknown Name)
Keyboard
Came with it
Mouse
Utech Smart Optical Gaming Mouse US-D4000-GM
Browser
Google Chrome / Safari (On my iPod and iPad)
Antivirus
Vipre InternetSecurity2015/MalwareBytes Anti-Malware PREMIUM
New Member
VIP Member
Guru
Well, my go to first recommendation is uninstall drivers with DDU then reboot and re-install. Seems I've read some things about Minecraft and graphics issues. Could be my imagination though.
Anything on their site? No overheating issues?
OS
Windows 8.1 Pro 64-bit
Computer type
Laptop
System Manufacturer/Model
Acer V3 771G-6443
CPU
i5-3230m
Motherboard
Acer VA70_HC (U3E1)
Memory
8GB DDR3 PC3-12800 (800 MHz)
Graphics Card(s)
HD4000 + GeForce GT 730M
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
17" Generic PnP Display on Intel HD Graphics 4000
Screen Resolution
1600x900 pixels
Hard Drives
Samsung SSD 850 EVO 250 GB
ADATA SSD SP900 128GB
PSU
90 watt brick
Mouse
Bluetooth
Antivirus
Comodo
Other Info
Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
No overheating issues and I don't know if I'll be able to uninstall something like that.
OS
Windows 8.1
Computer type
Laptop
System Manufacturer/Model
Inspiron M731R (5735, Late 2013)
CPU
1.70 GHz AMD A8 5545M Elite Quad Core
Motherboard
No idea
Memory
8GB DDR3
Graphics Card(s)
AMD 8510G Radeon(tm) HD Graphics
Sound Card
Realtek
Monitor(s) Displays
17.3" Inch Display
Screen Resolution
1600 x 900
Hard Drives
500GB 6GB/s Crucial BX100 SSD
Case
Blue Aluminum Finish
Cooling
Laptop Fan (Currently Unknown Name)
Keyboard
Came with it
Mouse
Utech Smart Optical Gaming Mouse US-D4000-GM
Browser
Google Chrome / Safari (On my iPod and iPad)
Antivirus
Vipre InternetSecurity2015/MalwareBytes Anti-Malware PREMIUM
New Member
VIP Member
Guru
No overheating issues and I don't know if I'll be able to uninstall something like that.
Not sure what you mean. The DDU uninstaller does it for you.
OS
Windows 8.1 Pro 64-bit
Computer type
Laptop
System Manufacturer/Model
Acer V3 771G-6443
CPU
i5-3230m
Motherboard
Acer VA70_HC (U3E1)
Memory
8GB DDR3 PC3-12800 (800 MHz)
Graphics Card(s)
HD4000 + GeForce GT 730M
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
17" Generic PnP Display on Intel HD Graphics 4000
Screen Resolution
1600x900 pixels
Hard Drives
Samsung SSD 850 EVO 250 GB
ADATA SSD SP900 128GB
PSU
90 watt brick
Mouse
Bluetooth
Antivirus
Comodo
Other Info
Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Will it install itself once my laptop reboots?
OS
Windows 8.1
Computer type
Laptop
System Manufacturer/Model
Inspiron M731R (5735, Late 2013)
CPU
1.70 GHz AMD A8 5545M Elite Quad Core
Motherboard
No idea
Memory
8GB DDR3
Graphics Card(s)
AMD 8510G Radeon(tm) HD Graphics
Sound Card
Realtek
Monitor(s) Displays
17.3" Inch Display
Screen Resolution
1600 x 900
Hard Drives
500GB 6GB/s Crucial BX100 SSD
Case
Blue Aluminum Finish
Cooling
Laptop Fan (Currently Unknown Name)
Keyboard
Came with it
Mouse
Utech Smart Optical Gaming Mouse US-D4000-GM
Browser
Google Chrome / Safari (On my iPod and iPad)
Antivirus
Vipre InternetSecurity2015/MalwareBytes Anti-Malware PREMIUM
New Member
VIP Member
Guru
Yes, but you should download the latest drivers from the Dell site and install those. I always keep the latest compressed graphics drivers in a folder or on external flash drive. I'm able to use latest drivers from Nvidia on my machine as Acer isn't picky like Dell. No idea if the drivers from AMD site will work. You should get the drivers from the Dell site.
OS
Windows 8.1 Pro 64-bit
Computer type
Laptop
System Manufacturer/Model
Acer V3 771G-6443
CPU
i5-3230m
Motherboard
Acer VA70_HC (U3E1)
Memory
8GB DDR3 PC3-12800 (800 MHz)
Graphics Card(s)
HD4000 + GeForce GT 730M
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
17" Generic PnP Display on Intel HD Graphics 4000
Screen Resolution
1600x900 pixels
Hard Drives
Samsung SSD 850 EVO 250 GB
ADATA SSD SP900 128GB
PSU
90 watt brick
Mouse
Bluetooth
Antivirus
Comodo
Other Info
Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.