Hello.
I just bought a Zeus Mini i300 from Best Buy. PC arrived today, set it up and it will not detect the GTX 750. it only detects the Intel Integrated HD card on the mobo. Not sure what to do, I've tried a number of things and my computer doesn't even detect the GTX 750. In GPU-z only the Intel HD shows up. I don't know if this is a factor but upon first boot, I had the monitor plugged into the mobo i.e. Intel HD. Whenever I try to plug into the GPU, be it HDMI or regular cable that came with the monitor, there is nothing but darkness. Tried to install Nvidia drivers, it cannot detect hardware. In the BIOS it's under PEG instead of IGD but still nothing. When I boot up with the cable plugged into the slot for the GPU, I cannot even see the BIOS. It's just a dark screen. My last resort was to try Windows Update, and it downloaded some nVidia apater/drivers right now for the GTX 750. Updates were a success, apparently, yet in device manager I still only see the Intel 4600 and when trying to manually install the Nvidia driver that I downloaded from their website, it says "could not find compatibable hardware". I am at a loss and this is a completely new system. Under device manager, when I click to show hidden items, it does show the GTX 750 and says it is not properly connected (code 45).
My friend and I tried to do some troubleshooting and now the GTX 750 doesn't even show up under hidden devices.
As soon as I plug into the MSi GTX 750 slot, HDMI or regular cable from the monitor, doesn't matter...no input. BIOS is set to PEG and not IGD. Doesn't matter, it just defaults to the Intel 4600.
Whenever I try to install drivers it just says it doesn't detect the hardware. I am at a loss and by no means an expert in any of this. I am not sure if maybe the GPU came loose during transit, it was packaged pretty tight but you never know. I am afraid if I open it, the Cyperpowerpc warranty will be voided. Since I am in Canada, I am also at a loss as to what to do. I bought it from Best Buy Canada. It was an Online Only purchase. Can you even return those in store?
I really do appreciate any help provided. I am just at a loss and so disappointed and deflated right now. I was really excited for this PC.
EDIT: Researched, seeing as how it's Cyperpowerpc, opening the case will not void their warranty. Only damaging hardware will.
Yeah, I can't even get the side panels of the case off after unscrewing what was holding it.
I just bought a Zeus Mini i300 from Best Buy. PC arrived today, set it up and it will not detect the GTX 750. it only detects the Intel Integrated HD card on the mobo. Not sure what to do, I've tried a number of things and my computer doesn't even detect the GTX 750. In GPU-z only the Intel HD shows up. I don't know if this is a factor but upon first boot, I had the monitor plugged into the mobo i.e. Intel HD. Whenever I try to plug into the GPU, be it HDMI or regular cable that came with the monitor, there is nothing but darkness. Tried to install Nvidia drivers, it cannot detect hardware. In the BIOS it's under PEG instead of IGD but still nothing. When I boot up with the cable plugged into the slot for the GPU, I cannot even see the BIOS. It's just a dark screen. My last resort was to try Windows Update, and it downloaded some nVidia apater/drivers right now for the GTX 750. Updates were a success, apparently, yet in device manager I still only see the Intel 4600 and when trying to manually install the Nvidia driver that I downloaded from their website, it says "could not find compatibable hardware". I am at a loss and this is a completely new system. Under device manager, when I click to show hidden items, it does show the GTX 750 and says it is not properly connected (code 45).
My friend and I tried to do some troubleshooting and now the GTX 750 doesn't even show up under hidden devices.
As soon as I plug into the MSi GTX 750 slot, HDMI or regular cable from the monitor, doesn't matter...no input. BIOS is set to PEG and not IGD. Doesn't matter, it just defaults to the Intel 4600.
Whenever I try to install drivers it just says it doesn't detect the hardware. I am at a loss and by no means an expert in any of this. I am not sure if maybe the GPU came loose during transit, it was packaged pretty tight but you never know. I am afraid if I open it, the Cyperpowerpc warranty will be voided. Since I am in Canada, I am also at a loss as to what to do. I bought it from Best Buy Canada. It was an Online Only purchase. Can you even return those in store?
I really do appreciate any help provided. I am just at a loss and so disappointed and deflated right now. I was really excited for this PC.
EDIT: Researched, seeing as how it's Cyperpowerpc, opening the case will not void their warranty. Only damaging hardware will.
Yeah, I can't even get the side panels of the case off after unscrewing what was holding it.
My Computer
System One
-
- OS
- Windows 8.1 64x
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Cyperpowerpc - Zeus Mini i300 -
- CPU
- Intel i5-4460 3.2 GHz
- Motherboard
- MSi Military Class 4 H81I
- Memory
- 8 GB
- Graphics Card(s)
- GTX 750 1 GB