Solved No video signal with new video card

CK1985NL

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I got a new video card, namely the Sapphire Vapor-X R9 280X to replace my old (broken) video card, namely the Sapphire Radeon HD 7970 Boost.

The problem is that I get no video signal when linking my new video card. The vga-led on motherboard turns on red (normally never)
I thought my motherboard is broken, but then I tried the video card (Radeon HD 6950) from my brother and he just shows video signal. (vga-led turns not on red this time on motherboard)

I would also say that on the box of my new video card is a 750 watt power supply recommended, but I only have a 600 watt power supply build in my pc.

I'm going to contact the store tomorrow, but I hope someone can help me to solve the problem.

Thanks!
 

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My Computer

System One

  • OS
    Windows 10 Pro 64Bit
    CPU
    AMD FX-8150 Black Edition, sAM3+ 3.60 GHz, Octa-Core, 16MB, 125W
    Motherboard
    Asus Sabertooth 990FX AM3+
    Memory
    Corsair Vengeance 32GB DDR3 kit (4x 8GB), CMZ32GX3M4X1866C10'
    Graphics Card(s)
    EVGA GTX 970 Superclocked ACX 2.0
    Monitor(s) Displays
    Philips 32"PFL9606H/12
    Hard Drives
    Samsung 850 Pro series 1 TB
If you don't have the recommended power supply that's a start. Also, you're sure the card bus is compatible and all connections are good? Simply may not be getting enough power.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
@ popeye

Oke, so that could be the problem you think?
 

My Computer

System One

  • OS
    Windows 10 Pro 64Bit
    CPU
    AMD FX-8150 Black Edition, sAM3+ 3.60 GHz, Octa-Core, 16MB, 125W
    Motherboard
    Asus Sabertooth 990FX AM3+
    Memory
    Corsair Vengeance 32GB DDR3 kit (4x 8GB), CMZ32GX3M4X1866C10'
    Graphics Card(s)
    EVGA GTX 970 Superclocked ACX 2.0
    Monitor(s) Displays
    Philips 32"PFL9606H/12
    Hard Drives
    Samsung 850 Pro series 1 TB
@ popeye

Oke, so that could be the problem you think?

Well, not saying for sure but always best to have recommended PS. Even if you get it to work with that one, you may experience BSODs when gaming and other graphics intensive things.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
This from their website:

Capture.JPG
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
@ popeye

I think I'll buy one power supply with at least 750 watt, so I see if it works. If the problems still occure, I let you know. Thanks.
 

My Computer

System One

  • OS
    Windows 10 Pro 64Bit
    CPU
    AMD FX-8150 Black Edition, sAM3+ 3.60 GHz, Octa-Core, 16MB, 125W
    Motherboard
    Asus Sabertooth 990FX AM3+
    Memory
    Corsair Vengeance 32GB DDR3 kit (4x 8GB), CMZ32GX3M4X1866C10'
    Graphics Card(s)
    EVGA GTX 970 Superclocked ACX 2.0
    Monitor(s) Displays
    Philips 32"PFL9606H/12
    Hard Drives
    Samsung 850 Pro series 1 TB
Sounds like a plan. :thumb:

No friend with a machine that has that size PS to test the card in?
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
@ popeye

My brother has a PC, I'll try it just on his pc. I'll let you know
 

My Computer

System One

  • OS
    Windows 10 Pro 64Bit
    CPU
    AMD FX-8150 Black Edition, sAM3+ 3.60 GHz, Octa-Core, 16MB, 125W
    Motherboard
    Asus Sabertooth 990FX AM3+
    Memory
    Corsair Vengeance 32GB DDR3 kit (4x 8GB), CMZ32GX3M4X1866C10'
    Graphics Card(s)
    EVGA GTX 970 Superclocked ACX 2.0
    Monitor(s) Displays
    Philips 32"PFL9606H/12
    Hard Drives
    Samsung 850 Pro series 1 TB
Also looking at the power cables, the contents include 8-PIN to 4 PIN x2 Power Cable. Worth checking that both are connected to the card & power supply.

Did find this on the OverclockersClub.com

"Power requirements for this card are a pair of PCIe 8-pin power connections to supply up to 375 watts to the card when combined with the 75 watts delivered through the 16x PCIe slot. A 650 to 750 watt power supply should be fine when using this card."
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    AsRock
    CPU
    Intel Core2 Quad Q8200
    Motherboard
    AsRock N7AD SLI
    Memory
    8GB DDRII
    Graphics Card(s)
    MSI Geforce GTX760 Twin Frozer
    Sound Card
    On Board Realtec
    Monitor(s) Displays
    Hanns G 221A
    Hard Drives
    Hitachi_HDP725050GLA360
    Case
    Yes, I have one. Less messy that way
    Mouse
    Squeek
    Browser
    Firefox
    Antivirus
    Avast
@ BarneyRubble

Thanks for you're help. I'll let you know.
 

My Computer

System One

  • OS
    Windows 10 Pro 64Bit
    CPU
    AMD FX-8150 Black Edition, sAM3+ 3.60 GHz, Octa-Core, 16MB, 125W
    Motherboard
    Asus Sabertooth 990FX AM3+
    Memory
    Corsair Vengeance 32GB DDR3 kit (4x 8GB), CMZ32GX3M4X1866C10'
    Graphics Card(s)
    EVGA GTX 970 Superclocked ACX 2.0
    Monitor(s) Displays
    Philips 32"PFL9606H/12
    Hard Drives
    Samsung 850 Pro series 1 TB
@ popeye





I tried the PC of my brother, it will not start again. My brother has a power supply of 620 watts.

A friend of mine told me to pick out the battery (C2032) and put it in about 15 to 20 seconds. I did, but was again unsuccessful. Then he told me to install the drivers of the new video card before plug in the videocard, but he still shows red light on the VGA LED light (see picture)

Perhaps it is as you say the power supply, I'll make a phone call with the store where I bought the video card tomorrow.

Let me know if you have other ideas, thanks!vga-led turns red.jpg
 

My Computer

System One

  • OS
    Windows 10 Pro 64Bit
    CPU
    AMD FX-8150 Black Edition, sAM3+ 3.60 GHz, Octa-Core, 16MB, 125W
    Motherboard
    Asus Sabertooth 990FX AM3+
    Memory
    Corsair Vengeance 32GB DDR3 kit (4x 8GB), CMZ32GX3M4X1866C10'
    Graphics Card(s)
    EVGA GTX 970 Superclocked ACX 2.0
    Monitor(s) Displays
    Philips 32"PFL9606H/12
    Hard Drives
    Samsung 850 Pro series 1 TB
The PC starts up again, I finally get back image. I had connected the cable incorrectly. But now I have another problem, AMD Catalyst Control Center will not open. Is really difficult because I can not do anything to set. I can not set the picture and make wider, so get on all four sides of the black screen (see picture) I must necessarily be in AMD Catalyst Control Center. I've removed the drivers and reinstalled, but I can unfortunately not within AMD Catalyst Control Center. Please help.

black sides.jpg
 

My Computer

System One

  • OS
    Windows 10 Pro 64Bit
    CPU
    AMD FX-8150 Black Edition, sAM3+ 3.60 GHz, Octa-Core, 16MB, 125W
    Motherboard
    Asus Sabertooth 990FX AM3+
    Memory
    Corsair Vengeance 32GB DDR3 kit (4x 8GB), CMZ32GX3M4X1866C10'
    Graphics Card(s)
    EVGA GTX 970 Superclocked ACX 2.0
    Monitor(s) Displays
    Philips 32"PFL9606H/12
    Hard Drives
    Samsung 850 Pro series 1 TB
It's probably resolution Vs. frequency problem, should be able to set it thru windows display controls. If not, monitor itself should have controls for vertical and horizontal size.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
It's probably resolution Vs. frequency problem, should be able to set it thru windows display controls. If not, monitor itself should have controls for vertical and horizontal size.

I would agree with that. Both my old and new NNvidia cards did much the same with a big black gap (at least 2 inches) on the right hand side. Don't what I did to fix it but playing around with the freq/res fixed it. Plus finding old Vista drivers for the monitor to run on Win8.1 may have been the real reason.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    AsRock
    CPU
    Intel Core2 Quad Q8200
    Motherboard
    AsRock N7AD SLI
    Memory
    8GB DDRII
    Graphics Card(s)
    MSI Geforce GTX760 Twin Frozer
    Sound Card
    On Board Realtec
    Monitor(s) Displays
    Hanns G 221A
    Hard Drives
    Hitachi_HDP725050GLA360
    Case
    Yes, I have one. Less messy that way
    Mouse
    Squeek
    Browser
    Firefox
    Antivirus
    Avast
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