Windows 8 and 8.1 Forums

Graphics driver for Radeon HD 8670M problems

  1. #1

    Posts : 4
    Windows 8.1 - 64 Bit

    Graphics driver for Radeon HD 8670M problems

    Hello there!

    This is my first post so sorry if it is in the wrong section or if it is written wrong.
    I have a problem with my graphics card driver (the graphics card is Radeon HD 8670M). I use the graphics card for my gaming laptop (DELL Inspiron 3537) and I have the following problems:
    - if I install the recommended driver for my laptop (from the dell site) the laptop does not wake from sleep, instead it restarts and then says "Your PC ran into a problem". I looked in the Event Viewer and looks like the driver fails to reload after sleep and restarts my laptop.
    - if I install the driver from the AMD site my PC cannot enter sleep (the screen turns off but power led remains on same as the cooler and hard drive) and I have to hard reset (hold the power button for 5 seconds and then turn on).

    I also tried updating the driver (went to Windows Update and I installed the AMD Radeon HD driver for Windows 8 64 Bit) but that didn't fix so I installed all the updates. But that didn't fix either. Right now I'm using the recommended driver (the one that can enter sleep but can't wake up).

    Thanks is advance and sorry for such a long post, but I wanted to describe this problem as detailed as possible.

    Last edited by MateiaruTP; 09 Jun 2014 at 09:19.

      My System SpecsSystem Spec

  2. #2

    Posts : 187
    Windows 8.1 Pro/ Windows 8 Enterprise

    I would recommend you to install the AMD driver. The PC doesn't go to sleep because there is a problem with the OS itself - see this thread Windows 8.1 refuses to sleep. My PC also suffers from the Sleep issue with Intel video driver. I have managed to solve the Sleep issue by running the Windows Update, System Maintenance and Power Troubleshooters but this is a temporary solution. You can also use Hibernation if these steps didn't work for you. Good luck
      My System SpecsSystem Spec

  3. #3

    Posts : 4
    Windows 8.1 - 64 Bit

    Ok, so I ran the AMD installer and clicked "Uninstall" and uninstalled everything and also went to device manager and uninstalled the driver from there. Restarted, and ran the installer again but this time installed everything. Then restarted and edited my power plan's advanced settings:
    Wireless Adapter Settings -> Power Saving Mode -> On Battery & Plugged in: Maximum performance
    Sleep -> Allow hybrid sleep -> Off both of them
    Sleep -> Hibernate After -> never both
    Sleep -> Allow wake timers -> Both disable
    USB -> Selective Suspend -> Both enabled
    Intel (R) Graphics settings -> Power Plan -> Maximum performance both
    Processor -> System cooling -> Both active
    Display -> Display Brightness -> Both 90%
    Multimedia -> When sharing media -> Allow computer to sleep both
    Switchable graphics -> Global settings -> Maximum performance both
    ATI Graphics -> ATI Powerplay -> Maximized performance both

    Then a restart and sleep works! But hopefully Microsoft will fix this soon because it is annoying.
    These settings and driver work only for AMD Radeon HD 8000 series. They may work for other AMD graphic cards but probably there aren't the same settings.
      My System SpecsSystem Spec

  4. #4

    Posts : 4
    Windows 8.1 - 64 Bit

    Also as a quick fix working for all amd graphic cards: Completely unistall drive, restart and reinstall driver, restart again and change the following settings: Control Panel -> Power Options -> Click the "Change plan settings" for the plan you use -> Change advanced power settings -> Multimedia settings -> When sharing media -> Change to "Allow computer to sleep" for both plugged and on battery. Then restart again (yes, I know, 3 restarts) and hopefully your PC should sleep.

    Hope this helped!
      My System SpecsSystem Spec

Graphics driver for Radeon HD 8670M problems

Similar Threads
Thread Forum
Which catalyst ccc for a his radeon 4850 graphics in 8.1
Gosh, I'm really new to this win 8 but does anyone know which catalyst ccc suite I need? or is it even needed any more in this new to me, version? Thanks! :)
Drivers & Hardware
Please help ATI Radeon Mobility x2300 driver problems
I recently upgraded from windows 7 32 bit to Windows 8 64 bit , before that , nothing happened to the display adapter , it showed ATI Mobility Radeon x2300 . But when i upgraded to windows 8 this afternoon , it changed into Microsoft Basic Display Adapter. Please help , I have been searching for...
Graphic Cards
ATI Mobility Radeon x 2300 graphics driver @ Windows 8.1
Hi, I own a Fujitsu Siemens Amillo pi2530 and have recently installed the Windows 8.1 x32 OS. It runs with the Ati moblilty Radeon 2300 but i cant find a way to update its driver. I ve tried installing the AMD Catalyst for Windows 7,8 and 8.1 but there was no luck. It seems as if it doesnt locate...
Graphic Cards
Problems after updating AMD UMA Graphics driver
I don't know if I should post this in this forum or in performance and maintenance. I have an HP Pavilion P6-2120 with an AMD A6-3620 APU and an AMD Radeon HD 6530D GPU. My PC originally came with Windows 7, upgraded to Windows 8 pro through a free upgrade offer and then updated to 8.1 through the...
Graphic Cards
graphics card driver problems
I recently upgraded to HP8300 elite i7 desktop pc running with windows8 64 bit. Unfortunatley, when i tried to install my previsou graphics card, Axle 9300GS 256MB GDDR2 Arctic Cooling S-Video, i couldnt make the system recognize the card nor did i manage to find an adequate driver. i would...
Graphic Cards
Problems on installing Intel 82915G Graphics driver
Hello, i recently upgraded to windows 8 pro from win 7, and i am trying to install the graphics drivers for the "Intel(R) 82915G/GV/910GL Express Chipset Family", but it won't install and displays a message that, "An unknown error has occured". I had no problems in installing the driver in Windows...
Graphic Cards
Cannot get my Radeon graphics card working
Since I installed Windows 8 my graphics card has not been working. I have a Radeon 7690M XT and windows automatically installed its own drivers for 6700M series. I went and downloaded this: AMD Catalyst and the catalyst control center installed but when I go back to "device manager" the drivers are...
Graphic Cards

Eight Forums Android App Eight Forums IOS App Follow us on Facebook