Solved Asus GTX 670 DC - monitor goes black sometimes

kaieivindm

Member
Member
Messages
25
Location
Norway
Hi,

I have 3 monitors, BenQ RL2450, two of them via DVI and one via HDMI.

Issue, HDMI connected monitor goes black every now and then. Not really a pattern in it. Sometimes it can flicker black once every 5 min, sometimes once every 30 minutes. Monitors are ok, checked with other computers, cables are OK, tested on different monitors and HDMI on TV.

I am suspecting drivers, so did a complete uninstall with graphic removal tool, then installed latest WHQL and beta drivers, still the same. Seen several users with the same issue, but no solution.

Graphic card keeps 40-50 Celsius while gaming, so that's not the issue.

Just can't remember back when I did not have this issue, hasn't been there forever.

All monitors on 60Hz, and with the same resolution.

Tips/tricks whatever really, is greatly appreciated.

Thanks!
 

My Computer

System One

  • OS
    Windows 8.1 PRO 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    Intel i7 3770k
    Motherboard
    Asus P8Z77-V Pro
    Memory
    Kingston HyperX DDR 16GB 1600Mhz
    Graphics Card(s)
    Asus GTX 670 DC II
    Monitor(s) Displays
    3x BenQ RL2450H
    Screen Resolution
    1920 x 1080
    Hard Drives
    2 x 128GB Vertex 4 in Raid 0
    PSU
    Lian-Li 850W
    Case
    Cooler Master CM690 III Advanced
    Cooling
    Corsair H80 Water cooling
    Internet Speed
    60 Mbit fiber
I just did a test, reverted back to March 2013 drivers - 314.22 - and it's been stable and no black screens since the downgrade.
Found this post at Geforce.com if someone has the same issue.

Quote from the user:

I work for a game developer, so our company uses a lot of GPUs.


I encountered this issue yesterday when I installed my old BFG GeForce 275 GTX OC card in my new GigaByte GA-Z87N-WIFI motherboard, connected to a new Asus VS248H-P monitor, all on Windows 8.1 Pro, and updated the nVidia drivers.


Thankfully our IT guy has seen this issue on -multiple- nVidia cards in our studio, and so when I asked him about it, he immediately said to use the 314.22-desktop-win8-win7-winvista-64bit-english-whql.exe driver. He even had a copy ready to give me. He said that in his experience this has been the last good revision of the drivers since they made a change that has caused problems ever since.


For your convenience I have found a copy of the driver on nVidia's site you can download:


NVIDIA DRIVERS 314.22WHQL


Note that, per the driver name, you will need to be installing on a 64-bit copy of either Windows 7 or Windows 8 or 8.1. I'm sure with more hunting you can find a copy of the driver at the same revision for a different operating system.


Full steps I took:


Started Windows, used F8 and rolled back to previous System Restore point to remove current drivers.
Went to About - Display Driver Uninstaller and downloaded DDU
Ran DDU. It asked me to reboot in safe mode before proceeding. I did so.
Used DDU to remove all nVidia drivers (pick NVIDIA at the top left). I also temporarily disabled Windows Update when it told me to.
I used the '... and reboot' option ('highly recommended') after using DDU.
I ran the 314.22-desktop-win8-win7-winvista-64bit-english-whql.exe driver listed above. I chose Express install and let it do its own damn thing.


All is now working for me great! -- I was getting ready to RMA my monitor, too, but now it works fine. I guess it really is all nVidia's fault!


I hope my IT guy's wisdom and experience can help someone else here. (P.S. He also thought it was a joke that nVidia was asking people to send their cards in so they could diagnose this.)

---

Going to keep an eye on the issue for some days, and mark as solved if this one helps.
 

My Computer

System One

  • OS
    Windows 8.1 PRO 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    Intel i7 3770k
    Motherboard
    Asus P8Z77-V Pro
    Memory
    Kingston HyperX DDR 16GB 1600Mhz
    Graphics Card(s)
    Asus GTX 670 DC II
    Monitor(s) Displays
    3x BenQ RL2450H
    Screen Resolution
    1920 x 1080
    Hard Drives
    2 x 128GB Vertex 4 in Raid 0
    PSU
    Lian-Li 850W
    Case
    Cooler Master CM690 III Advanced
    Cooling
    Corsair H80 Water cooling
    Internet Speed
    60 Mbit fiber
Solved: It was the edge of the graphic card on the back of the case, that made it so the HDMI cable didn't get attached properly. Changed to a 3rd cable with smaller border, and it's now working 100% as it should.
 

My Computer

System One

  • OS
    Windows 8.1 PRO 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    Intel i7 3770k
    Motherboard
    Asus P8Z77-V Pro
    Memory
    Kingston HyperX DDR 16GB 1600Mhz
    Graphics Card(s)
    Asus GTX 670 DC II
    Monitor(s) Displays
    3x BenQ RL2450H
    Screen Resolution
    1920 x 1080
    Hard Drives
    2 x 128GB Vertex 4 in Raid 0
    PSU
    Lian-Li 850W
    Case
    Cooler Master CM690 III Advanced
    Cooling
    Corsair H80 Water cooling
    Internet Speed
    60 Mbit fiber
:thumb: Thanks for updating, it will help others
 

My Computer

System One

  • OS
    W10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dude
    CPU
    Intel(R) Core(TM) i5-3570K CPU OC@ 4.5 GHZ Turbo
    Motherboard
    MSI Z77MA-G45 (MS-7759)
    Memory
    8.00 GB DDR3 1600Mhz
    Graphics Card(s)
    PNY GTX 760
    Sound Card
    Realtek High Definition
    Monitor(s) Displays
    Dell S23O9W, HP L1710
    Screen Resolution
    DELL-1920 x 1080 HP-1280 x1024
    Hard Drives
    Crucial m4 256 SSD WD 7200RPM 500GB
    PSU
    Seasonic X650 Gold
    Case
    Zalman Z12
    Cooling
    Antec Kuhler 920
    Keyboard
    Logitech
    Mouse
    MSI DS100 Interceptor
    Internet Speed
    50 down 5 up
    Browser
    Chrome, IE 11
    Antivirus
    Windows Defender
    Other Info
    Logitech X-620 Speakers
Back
Top