AMD Compatibility with Windows 8.1

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Captaindon130

New Member
Messages
6
Location
Hamilton, Ontario, Canada
My Sapphire AMD HD 7870 just bit the dust so it has been sent back with an RMA. I had hoped to replace it with an ASUS AMD HD 3850 but Windows 8.1 will not work with it. There is an error message on a blue screen something about a header (sorry I don't have the exact error message today).

I suspected it was a driver problem so uninstalled the existing driver and tried to install the latest AMD one. I can uninstall OK but as soon as I reboot the Microsoft driver installs itself giving me no opportunity to install the AMD one.

Any suggestions as to how to fix this would be appreciated.

Thanks,

Don
 

My Computer

System One

  • OS
    Windows 8 Pro
    CPU
    Intel 9450
    Motherboard
    Asus Maximus Extreme
    Memory
    8 GB 2x4
    Graphics Card(s)
    ATI Radeon 5850
As an owner of AMD HD3850 Top, I had same problem. I solved it by installing this driver and works perfectly on 8.1.
amd_catalyst_13.4_legacy_beta_vista_win7_win8.exe
just google it and download.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
Mike,

When I had the first problem about a week ago I tried the latest drivers, including the beta ones, without success. Windows 8.1 is not letting me install the AMD driver.
 

My Computer

System One

  • OS
    Windows 8 Pro
    CPU
    Intel 9450
    Motherboard
    Asus Maximus Extreme
    Memory
    8 GB 2x4
    Graphics Card(s)
    ATI Radeon 5850
"Legacy" in the driver's version is the keyword here, AMD considers all before I think 5xxx a legacy product and so marks drivers accordingly. Before that, v12.6 legacy driver was working perfectly (CCC too ) on Win8 but not on 8.1.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
Thanks for staying with me Mike.

After your last message I went to the AMD site and got the Legacy driver. However when I tried to install it I got a message saying "Failed to load detection driver". I read that this may be caused by remnants of the old driver so I used Driver Sweeper to clean up the old stuff. This did not solve the problem as I still got the detection error.

Any help will be appreciated.

Don
 

My Computer

System One

  • OS
    Windows 8 Pro
    CPU
    Intel 9450
    Motherboard
    Asus Maximus Extreme
    Memory
    8 GB 2x4
    Graphics Card(s)
    ATI Radeon 5850
Don:

When I tried to install AMD drivers under Win8 for my AMD 4290, I used their installer and, while it appeared to go OK, after a reboot, the AMD driver was not installed; instead, the generic MS driver was still in place.

What I found worked was using the Device Manager to install the driver by pointing it to the folder containing the .INF file on the "C: drive under C:\AMD\Support\13-1-legacy_vista_win7_win8_32_dd_ccc\Packages\Drivers\Display\W8_INF\

I also tried this later for the 13.4 drivers -- and it did NOT work.
 

My Computer

System One

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