Screen Resolution problem with ATI Radeon HD 4200

brianmoore1977

New Member
Messages
3
Recently upgraded to Windows 8.1 on my Dell Inspiron 570 with an ATI Radeon HD 4200 graphics card. I can't get the resolution to go any higher than 1600 x 1200 - would prefer to go to 1980 x 1024. Please help!!!!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Inspiron 570
    CPU
    AMD Athlon Quad Core
    Memory
    6GB
    Graphics Card(s)
    ATI Radeon HD 4200
What video drivers are you using -- Microsoft or AMD?

If you're using Microsoft, I had similar problems and switched to using AMD drivers on my HD 4290 -- but I had to install the drivers using a trick, since running the installer accomplished nothing.

If you're using AMD, realize that the latest driver I was able to get to work was Catalyst 13.1. There are newer versions of their driver but I could not get anything newer than 13.1 to work.
 

My Computer

Thanks Mark - trying the download of 13.1 now. Did it work for you just using the installer, and if not, what was the trick you had to use that you referenced?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Inspiron 570
    CPU
    AMD Athlon Quad Core
    Memory
    6GB
    Graphics Card(s)
    ATI Radeon HD 4200
The trick was to unpack the download to a directory on "C:" -- and, instead of running the installer, go into Device Manager, select the display device, select the option to upgrade the driver, use the option to search the local machine for an updated driver -- and point it to the folder that contains the ".inf" file for the updated drivers.
 

My Computer

Appreciate the help Mark. I'm not having any luck getting it to work. May go back to Windows 7. So frustrated.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Inspiron 570
    CPU
    AMD Athlon Quad Core
    Memory
    6GB
    Graphics Card(s)
    ATI Radeon HD 4200
Look for AMD drivers with " legacy" in the name.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
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