Solved AMD Radeon HD 6800M Stopped Working

aleksischon

New Member
Messages
2
Hello,

Today I just installed Windows 8 enterprise from Windows 7 Home Premium,
I had to make a clean install because they didnt let me do the upgrade from Win7 Home premium.

When I ended installing win8, I checked the device manager, and showed me that AMD Radeon HD 6800M was not working.

My video card is an AMD Radeon HD 6870M.

All my system information can be found here:
file:///F:/System Information.html

I have to say, I dont think this is the only problem I have from updating the OS to win8, but I think is one of the most important to solve.

Thank you

 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Alienware/M17xR3
    CPU
    Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
    Motherboard
    Alienware Intel PCH HM67
    Memory
    8gb
    Graphics Card(s)
    AMD Radeon HD 6870M
    Sound Card
    IDT High Definition Audio CODEC
    Screen Resolution
    1600x900
    Hard Drives
    Seagate ST9750420AS
    Mouse
    Razer Naga
Thank you, I tried updating the drive although they said they were only for win7, and it worked. Never guessed that.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Alienware/M17xR3
    CPU
    Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
    Motherboard
    Alienware Intel PCH HM67
    Memory
    8gb
    Graphics Card(s)
    AMD Radeon HD 6870M
    Sound Card
    IDT High Definition Audio CODEC
    Screen Resolution
    1600x900
    Hard Drives
    Seagate ST9750420AS
    Mouse
    Razer Naga
Today I instal win 8 pro on my alienware M17 R3, not clean instal just update since i buy the serial online from Microsoft store
when installing win i keep all my setting and file and its look everything running great.
after a few hours my laptop start to freeze especially after booting ( going to win 8 login ) and sometime freeze to when i play some game or doing my work ( adobe work )
when i check my system on device manager its show my graphic card ( amd radeon hd 6900M Series ) need to update driver or reinstall again, yes i do the work i download and reinstall the driver from much source and some from the AMD site too,, but the freeze and error still happens even the drivers already update on device manager
please anyone help me..

thank
 

My Computer

System One

  • OS
    Win 8 Pro
    Computer type
    Laptop
    System Manufacturer/Model
    Alienware M17R3
    CPU
    I7
    Motherboard
    -
    Memory
    8GB
    Graphics Card(s)
    AMD Radeon HD6900M Series
    Browser
    Mozilla
    Antivirus
    AVG
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