Windows 8 and 8.1 Forums


Video driver install problems

  1. #11


    Posts : 1
    windows 8


    pleeeeeze can any one tell me were can i download win 8 graohics drivers fr INTELGM965.... win 7 drivers are not compatable
    thank u!1

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  2. #12


    Posts : 1
    Windows 7


    Quote Originally Posted by al3d View Post
    i had the same problem with my vaio s1xp and radeon mobility 9700.downloaded the same driver and the same infs contain info on my hardware. The solution is really weird.short version:i needed to copy all the driver files (maybe not all, but i copied all just in case) into a directory called b_72960 inside the directory that contains the unpacked driver files. So i ended up with 2 copies of unpacked files inside one another. With such directory structure prepared, installing the driver worked like a charm.long version - how i found that (may be helpful if your driver needs another dir name or sthg):like the message says - the system cannot find the file specified, because it looks in a stupid place (the b_72960 subdir of .inf's dir). I found that through system log (right click on 'computer'->manage->system tools->event viewer->windows logs->application) which records information about driver failing. It also logs where the error report was stored for sending to ms. In my case it was in a hidden dir c:\programdata\microsoft\windows\wer\reportqueue\some_really_long_name. In that dir there's a log file called like log*.tmp, which contains information which file the system couldn't find exactly. hope this helps, cheers!

    thank you thank you thank you thank you!
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  3. #13


    Posts : 2
    windows developer preview


    Could you share some of caps or as you said. I couldn't find to copy where.
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  4. #14


    Posts : 1
    Windows 8


    Quote Originally Posted by al3d View Post
    I had the same problem with my vaio s1xp and radeon mobility 9700.Downloaded the same driver and the same INFs contain info on my hardware. The solution is really weird.Short version:I needed to copy all the driver files (maybe not all, but I copied all just in case) into a directory called B_72960 inside the directory that contains the unpacked driver files. So I ended up with 2 copies of unpacked files inside one another. With such directory structure prepared, installing the driver worked like a charm.Long version - how I found that (may be helpful if your driver needs another dir name or sthg):Like the message says - the system cannot find the file specified, because it looks in a stupid place (the B_72960 subdir of .inf's dir). I found that through system log (Right click on 'Computer'->Manage->System Tools->Event Viewer->Windows Logs->Application) which records information about driver failing. It also logs where the error report was stored for sending to MS. In my case it was in a hidden dir C:\ProgramData\Microsoft\Windows\WER\ReportQueue\some_really_long_name. In that dir there's a log file called like LOG*.tmp, which contains information which file the system couldn't find exactly. Hope this helps, cheers!
    You are a Genius!!!!!! the solution worked for me !! thanx a lot!!!!!
      My System SpecsSystem Spec

  5. #15


    Posts : 4
    Windows 8 CP


    Quote Originally Posted by al3d View Post
    I had the same problem with my vaio s1xp and radeon mobility 9700.Downloaded the same driver and the same INFs contain info on my hardware. The solution is really weird.Short version:I needed to copy all the driver files (maybe not all, but I copied all just in case) into a directory called B_72960 inside the directory that contains the unpacked driver files. So I ended up with 2 copies of unpacked files inside one another. With such directory structure prepared, installing the driver worked like a charm.Long version - how I found that (may be helpful if your driver needs another dir name or sthg):Like the message says - the system cannot find the file specified, because it looks in a stupid place (the B_72960 subdir of .inf's dir). I found that through system log (Right click on 'Computer'->Manage->System Tools->Event Viewer->Windows Logs->Application) which records information about driver failing. It also logs where the error report was stored for sending to MS. In my case it was in a hidden dir C:\ProgramData\Microsoft\Windows\WER\ReportQueue\some_really_long_name. In that dir there's a log file called like LOG*.tmp, which contains information which file the system couldn't find exactly. Hope this helps, cheers!
    Has anyone tried this solution on Win8 Consumer Preview? While the solution helped me to get past the "system cannot find the file specified" problem, at the end of the install (from device manager) I get the following message:
    Windows encountered a problem installing the driver software for your device
    Windows found driver software for your device but encountered an error while attempting to
    install it
    ATI MOBILITY RADEON X300
    The driver selected for this device does not support this version of Windows.
    This is on a ThinkPad/Lenovo T43p running Win8 CP. The system runs Win7 Pro fine, and the Win7-provided ATI Display Driver (which is the one I'm trying to install here, downloaded from the catalogue link provided earlier in this thread) works perfectly on Win7. Currently stuck with Microsoft Basic driver, which means that I can't use sleep/suspend, and video playback is very jerky.
      My System SpecsSystem Spec

  6. #16


    Posts : 1
    Windows 8, Windows 7, Ubuntu 12.04

    Thanks!


    This worked great for me! After a couple wasted hours all it took was this easy fix. Thanks!
    I might have to spend some more time on this forum.

    Quote Originally Posted by gdm40 View Post
    There's another option if an installer crashes and or fails to run.

    Download and install Winrar.
    Locate and download the installer for your version of the X300 driver 32 or 64 bit from ATI.
    Instead of double clicking to execute it right click to discover a new extract option .
    Extract the executable to the destination of choice, the default usually puts it all in a folder in the same directory as the executable.
    You can now try to point to the the file by manually updating the driver and browsing to the extracted directory you created looking for a folder aptly named drivers.

    You may not get the catalyst program using this method but with a bit of luck you will get a working driver out of it.
      My System SpecsSystem Spec

  7. #17


    Thank you so much!

    Also, In the hope this is useful to anyone, I did not have to unpack the cab to any specific system folder.
    Instead, I just downloaded the Radeon X300SE driver CABs from the Microsoft Update Catalogue. I extracted the cabs on a random dir (I just used 7-Zip, but you may use any other compressor), then went to device manager, selected the video card --> update driver software --> browse my computer for driver software --> Browse
    and pointed to the random directory I had unpacked the drivers CAB to. All worked perfectly. That's it.
    Windows 8 Pro x64 .
      My System SpecsSystem Spec

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Video driver install problems

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