Hi guys,

I have an ACER 3820TG-482G50nss notebook, which should have a switchable Radeon HD 6550M GPU.

My problem started yesterday as I upgraded my OS from Windows 7 to Windows 8 Pro (it was not a clean upgrade as I did not want to re-install all the programs back to my computer). After I have installed Windows 8, my Radeon HD 6550M GPU stopped working. At the moment there seems to be a number of problems I have to overcome.

Firstly, I have downloaded the latest driver from AMD and it does not seem to work at all.

Secondly, when I go to Device Manager, my GPU is listed as Radeon HD 5000 series, when in fact it is a 6550 (I know it is, because I double-checked it when I bought the computer from the shop 3 years ago).

Thirdly, Acer does seem to have released my GPU's driver for Windows 8. I did, however, managed to download and install the latest BIOS update for my GPU.

There seems to be a lot of information regarding similar issues happening to HP computers. Does anyone know what is happening to my Acer? Can someone help me to shed some light on my issue?

Thanks in advance