Solved PC powers down now and again.

Harrier

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Location
Central Coast of California
PC powers down on it's own now and again.

Win 8.1 64 bit

This has happened a few times over the last 2 weeks giving me no reason why. It powers back up fully and functions as I expect to.

I had a pop up last week saying that my AMD Driver was out of date so I updated it thinking that might have been the reason for it shutting down.
I also made sure the vents were not blocked and also blew out inside of the tower to make sure that it wasn't overheating.

Any help appreciated.
H.
 

My Computer

System One

  • OS
    64-Bit Windows 8.1 Home
Usually, when it powers off if its not an AC power issue it is a thermal (overheat) issue. Could be the CPU, could be the power supply.

Does it power back up immediately or after a short period? Unfortunately, if its the power supply the only real way would be to replace it. If its the CPU, the thermal heat compound (between the CPU and cooler) could have deteriorated and in that case it will require cleaning off the old and applying new.

Monitor the system temperatures and see if you can determine what it is.
There are many free monitoring programs around.
Speed Fan is one, Speccy is another.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
Manually powering on is normal. However, can you power back on immediately or do you have to wait a little bit?
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
I downloaded and installed Speedfan.

It all seems way above me. I have no idea what I'm looking at.
I checked out a tutorial video and that confused me even more. I have not configured anything as I don't know what should be what.
 

My Computer

System One

  • OS
    64-Bit Windows 8.1 Home
Are you having any AC power problems? A momentary power outage would cause it to power off.

What temperature program did you download? Most I've seen do not require any configurations.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
I don't have it, but used to. I don't remember any configuration requirements. Just run it and see what the temps are
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
The GPU is hovering around 42c and the Core around 42c.
There are green check marks at 42c... if the temp goes up to 43c the green check marks change to a red upwards arrow and after a second or 2 they go back to 42 and green check marks again.
 

My Computer

System One

  • OS
    64-Bit Windows 8.1 Home
Depending on your PC, that may be marginal or not. What is your PC?
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
I suspect those temp readings are close to "normal" on a factory built PC.

You are going to have to try and catch it and see what is happening when it powers off.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
[FONT=&quot]Make sure all of your system's fans are spinning and free of dirt. Open up the case and look inside when it's running. If it's really dirty in there, get some canned air and blow out the inside of your computer (when it's turned off). [/FONT]

[FONT=&quot]If it's clean, or you've just cleaned it and it does the same thing, then it could be that the RAM is faulty, or that it may not have the correct speed ratings or CAS (timing latency) for your motherboard. RAM can overheat too especially after hours of gaming. So if you're computer has been on for a long time, shut it off, open the case, touch the metal on the case to discharge any static, then touch the RAM chips to see if they are very hot. If they are, you may have to buy some RAM coolers, probably same brand as the RAM itself. At the very least, you could take the RAM chips out and reseat them, sometimes they may not be fully seated or their contacts may be dirty.[/FONT]
 

My Computer

System One

  • OS
    windows
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