Windows 8 and 8.1 Forums

Boot problems - 2 boot partitions, 1 damaged (I think)

  1. #1

    Posts : 2
    Windows 8.1

    Boot problems - 2 boot partitions, 1 damaged (I think)

    I'm new here, and not sure if this is the right place for this post. Please tell me if I should post this elsewhere. My partner's laptop has a boot problem that I've half-fixed, but I think it's causing problems with updates (and it's really annoying). She has to interrupt the boot process by pressing F12 repeatedly to get into the boot menu and select a 2nd boot partition (it looks identical to the first in the boot menu).

    To start at the beginning - my partner's running an Acer laptop with Windows 8.1, but several months ago it froze during a Windows update. It was saying something along the lines of "Installing updates, Do not turn off your computer, it will be automatically shut down when finished". Problem is the computer just wouldn't shut itself down. We waited about 48 hours, there was no sign of activity, and the computer wouldn't respond to keystrokes like Ctrl-Alt-Del. With no other options, I hit the reset button on the laptop.

    The laptop just wouldn't boot up after this - the Acer logo came up then it would turn itself off and back on. I booted from a USB stick into a version of Linux that was supposed to be good for file recovery and was able to back up the entire hard drive. Then I booted from a recovery flash drive and tried to refresh the PC, but it said "Drive where windows is installed is locked". I tried a bunch of things I can't remember to find out what was going wrong, but I eventually got it to boot into Windows again by following this YouTube video.

    Something went wrong during the process he describes in that video that he didn't cover, and as I can recall I managed to get around the problem by following some part of his instructions for fixing the problem in legacy (non-UEFI) mode, either on another of his videos or that video's accompanying text on GitHub. And I don't think I managed to finish the steps he gives for UEFI mode.

    It boots now, but only if you select the 2nd boot partition in the boot menu (which I assume is what I made by following the video(s) above). If you don't do that, it just turns off and on again after showing the Acer logo as before.

    I don't know much about boot partitions and would love to get some advice on how to stop this. I assume the original boot partition was damaged and I have created a 2nd working boot partition. I don't know if I can just delete the original boot partition, or if there's something else I should do.

    Here is a screenshot of the Disk Management window showing the current partitions:
    Click image for larger version

    My partner can't install any updates now, and she wants to install Windows 10. I have no idea if this is related to the boot problems, but I want to fix them anyway and I'll see if updates work after that.

      My System SpecsSystem Spec

  2. #2

    Posts : 13
    Windows 10

    "If you need to install or reinstall Windows 8.1, you can use the tools on this page to create your own installation media using either a USB flash drive or a DVD."

    When you perform a clean installation using a USB or DVD, the Windows 8.1 setup will auto detect the Windows 8/8.1 product key from the firmware chip and automatically enter it.

    On the "Where do you want to install Windows?" screen delete all the partitions and then click the "Next" button.
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    Windows 8.1

    Thanks for your response, Osprey. I really want to avoid doing a clean install of Windows if at all possible. She has a lot of software and other stuff on the laptop that would be difficult to restore, but I'll keep it in mind as a last resort.

    Does anyone know any way I could recover the laptop without doing a clean install?
      My System SpecsSystem Spec

Boot problems - 2 boot partitions, 1 damaged (I think)

Similar Threads
Thread Forum
Win 8.1 UEFI won't boot after modifying GPT partitions
Hello Windows experts. :) I've been using Windows very little these past years and now I bought a laptop that is very 8.1 friendly and I'm clueless. I need your help. :o I first wiped everything off the disk and installed other systems (GNU/Linux). Then I installed Windows 8.1 Single Language...
BSOD Crashes and Debugging
Deleted ALL partitions on Surface Pro - Now I can't boot
Hi, I used Acronis to delete all partitions on my Surface Pro. So there is no recovery, C drive, nothing at all. Just a blank SSD drive without any partitions. Now the Surface Pro refuses to boot to any of my USB sticks so I can clean install an OS like I wanted to do. I've verified both of...
General Support
Re-Create or Re-Initialize Hidden Boot Partitions
I have a very peculiar issue; after using various disk imaging tools such as Macrium and Paragon, my boot partitions seem to be strangely corrupted. The effects of this corruption are: 1) Plain-text boot menu instead of the new graphical boot menu, 2) Long delays before the boot menu is shown,...
Installation & Setup
Partitions corrupt, cant boot
Hello all, I recently thought it would be a good idea to install Kali on a second partition of my laptop as I am trying to learn network security / pen testing. Everything went fine at beginning, boot onto the live USB and install the thing. After it is all installed (including GRUB bootloader)...
General Support
Cannot Boot! Created duplicate EFI partitions by mistake,
I can not boot my Toshiba laptop Windows 8.1 computer after I was attempting to resize partitions. I got in over my head. Now I'm stuck and cannot boot. I believe the problem is I somehow created a second copy of my EFI partition. Now I have two "system" partitions of the same size. Cannot...
General Support
Dual boot win7 & win8 with Hide active partitions
hi.. i have one 750GB hard disk with 8 partition. i installed windows 7 in first partition and windows 8 in second partition. i want to hide windows 8 drive when i boot in windows 7 and hide windows 7 drive when i boot in windows 8. with NeoGrub tools in EasyBCD can do this, but i dont know how...
General Support
w8,w7,wxp, multiboot -how to move partitions/boot sector
Hi, I would like to ask for advice. I have W8,W7,Wxp working well in multiboot. But i have W8 instaled in C:but it is the 2nd partition.How can i move it to first partition ?W7 and wxp are probably on the 1st D: partition. is there any solution ? 14312 thank you for your ideas o.J.
Installation & Setup

Eight Forums Android App Eight Forums IOS App Follow us on Facebook