Windows 8 and 8.1 Forums

BSOD Unknown

  1. #1

    Posts : 6
    Windows 8.1

    BSOD Unknown

    Hi there

    We had a machine running on 8.1 and it got BSOD and we are running MINIDUMP analyzer and found the following below.

    It looks like DMW.exe (Windows Desktop Manager) is playing up? Is that right?

    Could someone please pin point to the right direction on this?


    Debugging Details:------------------
    TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
    EXCEPTION_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.
    fffff800`a1a8eb05 49f7f0          div     rax,r8
    EXCEPTION_PARAMETER1:  0000000000000001
    EXCEPTION_PARAMETER2:  ffffe0018431fbc0
    ERROR_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.
    BUGCHECK_STR:  0x1e_c0000094
    PROCESS_NAME:  dwm.exe
    EXCEPTION_RECORD:  ffffe0018371ebc0 -- (.exr 0xffffe0018371ebc0)
    Cannot read Exception record @ ffffe0018371ebc0
    TRAP_FRAME:  00000000c0000120 -- (.trap 0xc0000120)
    Unable to read trap frame at ffffffff`c0000120
    LAST_CONTROL_TRANSFER:  from fffff8021f05f69e to fffff8021efd23a0
    CONTEXT:  8b48d68b48ffff69 -- (.cxr 0x8b48d68b48ffff69)
    Unable to read context, Win32 error 0n30
    fffff802`20c2c8a8 fffff802`1f05f69e : 00000000`0000001e ffffffff`c0000094 fffff800`a1a8eb05 00000000`00000001 : nt!KeBugCheckEx
    fffff802`20c2c8b0 fffff802`1efd98ed : fffff802`20c2d020 00000000`00000000 fffff802`20c2d818 fffff802`20c2ca20 : nt!KiFatalExceptionHandler+0x22
    fffff802`20c2c8f0 fffff802`1eef974d : 00000000`00000001 fffff802`1ee84000 fffff802`20c2d801 fffff800`00000000 : nt!RtlpExecuteHandlerForException+0xd
    fffff802`20c2c920 fffff802`1eefdb0e : fffff802`20c2d818 fffff802`20c2d520 fffff802`20c2d818 ffffe001`8431f000 : nt!RtlDispatchException+0x1a5
    fffff802`20c2cff0 fffff802`1efddfc2 : ffffe001`8371ebc0 ffffe001`833b01f0 00000000`c0000120 00000000`00000000 : nt!KiDispatchException+0x646
    fffff802`20c2d6e0 fffff802`1efdb3e8 : 00000000`00000002 00000000`00000000 00000000`0000000d 00000000`00000000 : nt!KiExceptionDispatch+0xc2
    fffff802`20c2d8c0 fffff800`a1a8eb05 : 00000000`00000001 ffffe001`8db9b000 ffffe001`0000000d fffff802`00000000 : nt!KiDivideErrorFault+0xe8
    fffff802`20c2da50 fffff800`a1a8667d : fffff802`20c2dcd0 00000000`00000000 ffffe001`8db9b000 ffffe001`84325d60 : dxgmms1!VidSchiProcessDpcVSyncCookie+0x9725
    fffff802`20c2dc30 fffff800`a18f683a : ffffe001`82b5a1f0 00000000`00000001 00000000`00000003 ffffe001`7ea07000 : dxgmms1!VidSchDdiNotifyDpc+0x13d
    fffff802`20c2dc80 fffff800`a17734c7 : ffffe001`8430b5a0 00000000`0023ae23 fffff802`20c2de70 00000000`00000000 : dxgkrnl!DxgNotifyDpcCB+0x5a
    fffff802`20c2dcb0 ffffe001`8430b5a0 : 00000000`0023ae23 fffff802`20c2de70 00000000`00000000 00000000`00000003 : dlkmd+0x294c7
    fffff802`20c2dcb8 00000000`0023ae23 : fffff802`20c2de70 00000000`00000000 00000000`00000003 00000000`00d20003 : 0xffffe001`8430b5a0
    fffff802`20c2dcc0 fffff802`20c2de70 : 00000000`00000000 00000000`00000003 00000000`00d20003 00000000`16200000 : 0x23ae23
    fffff802`20c2dcc8 00000000`00000000 : 00000000`00000003 00000000`00d20003 00000000`16200000 00000000`00000000 : 0xfffff802`20c2de70
    MODULE_NAME: memory_corruption
    IMAGE_NAME:  memory_corruption
    FOLLOWUP_NAME:  memory_corruption
    STACK_COMMAND:  .cxr 0x8b48d68b48ffff69 ; kb
     Followup: memory_corruption

      My System SpecsSystem Spec

  2. #2

    Your best bet is to follow the directions and post here:
      My System SpecsSystem Spec

BSOD Unknown

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