hp pavilion stuck in please wait mode

depwoowoo

New Member
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2
HP pavilion originally purchased with Windows 8, updated to Windows 10. Windows update was done, said 100% done, do not shut down. After many hours owner shut down computer and now it is stuck in Please Wait. Any suggestions?
 

My Computer

System One

  • OS
    windows10
Of course, when you got the HP, you made the Restore Disks........ Right?

:cool:
 

My Computer

System One

  • OS
    Win-8.1/Pro/64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer X-1200
    CPU
    AMD 2 Core
    Motherboard
    Acer
    Memory
    Crucial, 4GB
    Graphics Card(s)
    NVIDEA GeForce 9200
    Sound Card
    On Board
    Monitor(s) Displays
    24" Acer
    Hard Drives
    Sandisk, SSD 500GB
    PSU
    Acer
    Case
    SFF Slimline
    Keyboard
    emachines 101 key
    Mouse
    Logitech Wireless
    Internet Speed
    5 Meg
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    Using Classic Shell on Win-8.1 /pro/64
Nope, was not done. This is not my computer, it is my roommates and she says no restore disks were made. If they were, fixing would be so much easier.
 

My Computer

System One

  • OS
    windows10
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