Hi all
I am not really sure if this is the right place to post this but I couldn't really find any other categories other than BSOD that seemed relevant so if there is a better place please tell me and I will post it there.
I have had this issue for around a year now and I have nearly given up trying to solve it so I would really appreciate if anyone can help me or point me in the right direction.
I am not suffering from BSOD, the actual issue is the computer just loses power, no warning, just instantly turns off. Everything else is fine, things run great, there are no other issues with the computer.
It seems to be random and there is no pattern I can find... It happens sometimes once per day, once per week, the circumstances it has happened under are:
I have tried the following:
My system specs are linked to my profile so please look there.
The only thing I can find in the event log is this kernal power log and honestly I don't really understand what much of it means.
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2016-02-07T16:25:21.010258400Z" />
<EventRecordID>5630</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Samuel-81</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">6</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">3221225684</Data>
</EventData>
</Event>
Thanks
Sam
I am not really sure if this is the right place to post this but I couldn't really find any other categories other than BSOD that seemed relevant so if there is a better place please tell me and I will post it there.
I have had this issue for around a year now and I have nearly given up trying to solve it so I would really appreciate if anyone can help me or point me in the right direction.
I am not suffering from BSOD, the actual issue is the computer just loses power, no warning, just instantly turns off. Everything else is fine, things run great, there are no other issues with the computer.
It seems to be random and there is no pattern I can find... It happens sometimes once per day, once per week, the circumstances it has happened under are:
- When is the computer is IDLE, nothing running.
- Computer under load, gaming, browsing, all that general use stuff.
- Nothing else turns off, monitors are fine, speakers are fine they just display the "no signal" error.
I have tried the following:
- Replacing the PSU
- Reinstalling / trying different OS (Windows 7, 8.1 and 10)
- Buying a UPS in case it was something to do with my house's electrics
- Made sure all temperatures are within safe limits
- All components run at stock settings, no over clocks.
My system specs are linked to my profile so please look there.
The only thing I can find in the event log is this kernal power log and honestly I don't really understand what much of it means.
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2016-02-07T16:25:21.010258400Z" />
<EventRecordID>5630</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Samuel-81</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">6</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">3221225684</Data>
</EventData>
</Event>
Thanks
Sam
My Computer
System One
-
- OS
- Windows 8.1 Professional (x64) (build 9600)
- Computer type
- PC/Desktop
- System Manufacturer/Model
- ASUS All Series
- CPU
- Intel Core i7-4790K
- Motherboard
- ASUSTeK COMPUTER INC. MAXIMUS VII HERO Rev 1.xx
- Memory
- G-Skill 16GB Ripjaws X DDR3 2133
- Graphics Card(s)
- GeForce GTX 970 x2
- PSU
- Corsair CP-9020056-UK RM Series RM850