I've been locked out of my tablet running Windows 8. The account name is an Outlook email that I never use, so I cannot answer all the questions about the emails I sent or subject titles, therefore, MS will not let me reset my password. I do not know how the password has been changed. I've used it ever since I've had the tablet, but MS won't let me in with that password, and asks questions about the email account, X-box and even credit card info - I've used none of these, so can't answer them.
I'm at my wit's end. I'm stuck on the login screen and have a couple pounds of paper weight instead of a tablet PC.
Any suggestions?
Thanks,
Carl
I'm at my wit's end. I'm stuck on the login screen and have a couple pounds of paper weight instead of a tablet PC.
Any suggestions?
Thanks,
Carl
My Computer
System One
-
- OS
- Windows 8
- Computer type
- PC/Desktop
- System Manufacturer/Model
- HP Pavilion
- Browser
- IE
- Antivirus
- Bitdefender